Service Desk Analyst

Solutions financial management; Batley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a 1st-2nd Line Support / Service Desk Analyst based in Leeds. This role involves providing end user support and requires skills in Microsoft technologies. Ideal candidates will demonstrate strong communication skills and a proactive approach to learning. Join us to advance your IT career!

Qualifications

• Excellent communication skills required.
• Strong troubleshooting and diagnostic abilities needed.
• Willingness to upskill and resourcefulness are important.

Responsibilities

• Provide end user support based in Leeds, Mon-Fri.
• Assist with IT-related issues and queries.
• Be the go-to person for team support.

Skills

Microsoft Windows 10/11

Microsoft Office 365

Active Directory

Group Policy

SCCM

Job description

1st- 2nd Line Support / Service Desk Analyst /IT Support– Based in Leeds- Mon – Fri needed to provide end user support.

As 1st- 2nd Line Support / Service Desk Analyst /IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself.

Successful 1st- 2nd Line Support / Service Desk Analyst /IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic's ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.

Any1st- 2nd Line Support / Service Desk Analyst /IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in your career!