Service Demand Planning Associate

CK Group; Burgess Hill; Hybrid; GBP 32,000 - 42,000; Part time

Job summary

A global diagnostics company is seeking a Service Demand Planning Associate for a 9-month contract in Burgess Hill, UK. The successful candidate will monitor demand and supply, update clients, and resolve supply issues. Candidates should have experience in demand planning and enterprise systems like SAP. The role supports hybrid working, requiring 2 days onsite weekly.

Qualifications

• Previous experience in a demand planning function.
• Experience working with a CRM System and data analysis.
• Essential experience with enterprise information systems.
• Previous experience in a technology-led environment, ideally in healthcare.

Responsibilities

• Monitor demand and supply of service activities.
• Update customers on case changes.
• Identify and resolve supply issues.
• Support Demand-Supply balance meetings.
• Monitor system data quality.

Skills

Demand planning

Data analysis

CRM Systems

Collaboration

Tools

SAP

ERP

CRM

Job description

Service Demand Planning Associate

CK Group are recruiting for a Service Demand Planning Associate, to join a diagnostics company, at their site in Burgess Hill, West Sussex, on a contract basis for 9 months. This position offers hybrid working, with 2 days a week on site.

Service Demand Planning Associate Role:

• Utilise digital tools to monitor demand and supply of service activities, exceptions and imbalances.
• Regularly update customers on case changes to ensure effective communication and project success.
• Help identify supply issues associated with established plans and resolve by collaborating with the stakeholders.
• Support the weekly Demand‑Supply balance meetings by providing insight to enable the specialist to build a supply overview to manage demand.
• Monitor system data quality to ensure optimal process performance.

Your Background:

• Previous experience in demand planning function.
• Experience of working with a CRM System and making decisions based on data analysis.
• Essential in operating enterprise information systems (e.g. SAP, ERP, CRM).
• Previous experience of working in a technology‑led environment (ideally in healthcare).

Company: Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life‑changing medicines and to do this they are completely science‑led and like to share this with the scientific, healthcare and business communities within the UK.

Location: This Demand Planner role will be hybrid working with 2 days per week based at our client’s site in Burgess Hill, West Sussex.

Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference 159606.

Seniority level

• Mid‑Senior level

Employment type

• Contract

Job function

• Administrative and Supply Chain
• Pharmaceutical Manufacturing

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