Service Delivery Supervisor

SUEZ; Milton Keynes; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Flexible working

Health and wellness programs

Career progression

Job summary

SUEZ in Milton Keynes is seeking a Service Delivery Supervisor to lead our regional transport function. You’ll directly supervise drivers, allocate workloads, issue instructions, and monitor progress to ensure end-of-day completion.

You’ll handle grievances and disciplinary matters, drive continuous improvement, and uphold vehicle maintenance and driver checks. A background in Waste or Transport and solid numerical skills are highly valued, with a focus on teamwork and reliability.

Qualifications

• National CPC and IT skills (Word/Excel) required.
• Excellent communication skills.
• Friendly, approachable manner; strong teamwork.
• Full driving licence essential.

Responsibilities

• Line-manage drivers, allocate work, give instructions, and monitor daily completion.
• Handle grievances or disciplinary matters.
• Ensure vehicle maintenance and driver checks are carried out properly.
• Maintain records and respond to queries.

Skills

National CPC

Word

Excel

Communication skills

Team leadership

Full driving licence

Job description

What will I be doing?

As a Service Delivery Supervisor, you’ll take charge of our regional transport function and ensure it runs like clockwork.

• You’ll be the immediate line manager for our drivers, allocating work; delivering instructions; monitoring their progress; and checking that everything’s been completed at the end of the day.
• You’ll also handle any grievance or disciplinary matters.
• Excellence will be as important to you as it is to us, so you’ll be exacting when it comes to ensuring that vehicles are maintained and that driver checks are carried out properly. In fact, you’ll strive for constant general improvement and increased profitability.
• As an experienced supervisor, you’ll be used to managing people, keeping accurate records and dealing with queries and problems.
• Some knowledge of the Waste or Transport industry is also needed, along with good numerical skills.

What are the requirements/qualifications?

• Ideally, you’ll have a National CPC and the ability to use Word and Excel.
• Excellent communication (in person and on paper) skills
• A friendly, approachable manner; and great teamwork skills.
• Please note that a full driving licence is essential.
• Internal job title - Service Delivery Supervisor

Who we are

Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.

At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.

We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.