Service Delivery Specialist - SLA-Focused, Hybrid UK

Bleckmann; Crick; Híbrido; GBP 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33 days annual leave

Enhanced pension contributions

Life assurance

Medicash healthcare plan

Retail discounts

Health & wellbeing support

Social events

Exclusive client discounts

Descripción de la vacante

Bleckmann UK, part of a global Backstage Crew, seeks a proactive logistics professional to manage service delivery, support clients, and coordinate carrier activity. You will monitor deliveries, provide solutions, and drive continuous improvements in a fast-paced environment.

The role offers hybrid working, permanent full-time hours, and benefits aligned with a growing business expanding across regions. Previous JDA/Salesforce experience is beneficial and attention to detail is essential.

Formación

• Proactive, logical and analytical mindset.
• Able to work independently with strong ownership.
• Good IT skills including Excel.
• Adaptable to new technology and processes.
• Logistics or transport experience preferred.
• Strong attention to detail and organisation.

Responsabilidades

• Own service delivery and ensure SLAs are met.
• Support client needs and provide solutions.
• Monitor deliveries and analyse data for improvements.
• Communicate performance updates to clients.
• Liaise with carriers and coordinate ad hoc collections.
• Handle queries, support invoicing and manage claims.
• Contribute to ad hoc projects as needed.

Herramientas

JDA

Salesforce

Excel

Descripción del empleo

Bleckmann UK, part of a global Backstage Crew, seeks a proactive logistics professional to manage service delivery, support clients, and coordinate carrier activity. You will monitor deliveries, provide solutions, and drive continuous improvements in a fast-paced environment.

The role offers hybrid working, permanent full-time hours, and benefits aligned with a growing business expanding across regions. Previous JDA/Salesforce experience is beneficial and attention to detail is essential.