Service Delivery Operations Coordinator

AVON LMC LTD; West of England; On-site; GBP 24,000 - 32,000; Full time

Job summary

BrisDoc in Bristol is seeking a Service Delivery Team Administrator to support the leadership by handling key administrative tasks previously performed by Operational Team Managers, Leads, and Head of Service. You will help make operations run smoothly by streamlining processes and maintaining documentation.

The role covers meeting coordination, minute-taking (including Out of Hours), dashboard reporting, shift and presence tracking, and maintaining on-call rosters.

Qualifications

• Experience providing administrative support within a busy team.
• Ability to coordinate meetings and manage documentation.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate meetings and prepare agendas.
• Take minutes for meetings, including Out of Hours sessions.
• Manage Action Log and track progress and accountability.
• Support base compliance dashboard and shift reports.
• Oversee presence of the Service Delivery Team across office and WFH.
• Organise base/role-specific meetings and visits.
• Maintain audit logs and driver logs as required.
• Assist with inbox management and on-call rota updates.

Skills

Organisational skills

Attention to detail

Time management

Communication skills

Independent working

Team player

Problem solving

Process improvement

Tools

Microsoft Office

Job description

BrisDoc in Bristol is seeking a Service Delivery Team Administrator to support the leadership by handling key administrative tasks previously performed by Operational Team Managers, Leads, and Head of Service. You will help make operations run smoothly by streamlining processes and maintaining documentation.

The role covers meeting coordination, minute-taking (including Out of Hours), dashboard reporting, shift and presence tracking, and maintaining on-call rosters.