Service Delivery Leader

TipTopJob; Eastbourne; On-site; GBP 34,000 - 39,000; Full time

Benefits offered by this job

Birthday Leave

CQC Recognition Rewards

Employee Recognition Programme

Excellent Training and Development

Generous Annual Leave

Job summary

Shaftesbury is seeking an experienced Service Delivery Lead in Eastbourne to provide strong leadership for teams delivering person-centred care to adults with disabilities. You'll implement robust systems, ensure regulatory compliance and drive service improvements to empower people we support.

This permanent, full-time role offers a rewarding opportunity to lead, grow professionally and contribute to the community through high-quality care and collaboration with partners.

Qualifications

• Holds current CQC Registered Manager status, or is able to obtain registration.
• Holds a Level 5 Diploma in Health and Social Care, or is willing to work towards achieving this qualification.
• Has strong leadership, organisational and communication skills.
• Is passionate about delivering exceptional outcomes for people we support.
• Shares our values: inclusion, dignity and empowerment.

Responsibilities

• Leading and supporting teams to deliver outstanding person-centred care.
• Developing, implementing and monitoring effective systems and processes.
• Ensuring compliance with regulatory requirements and quality standards.
• Driving service improvement initiatives and promoting best practice.
• Working collaboratively with external agencies and governing bodies.
• Identifying and supporting new business and growth opportunities within the service.
• Creating a positive, inclusive and empowering culture for colleagues and people supported.

Skills

Leadership

Communication

Regulatory knowledge

Team management

Education

Level 5 Diploma in Health and Social Care

Job description

Location: Martello Road, Eastbourne

Salary : A GBP 16.27 per hour

Vacancy Type: Permanent, Full Time (40 hours per week)

Lead with purpose. Make a lasting difference.

Are you an experienced social care leader looking for your next challenge? Do you have the passion, expertise and commitment to empower people to live fulfilling, independent lives?

At Shaftesbury Martello Road , were looking for an inspiring Service Delivery Lead to join our dedicated team and play a key role in delivering exceptional, person:centred support to adults with intellectual and physical disabilities.

About Us

At Shaftesbury, we believe everyone deserves the opportunity to live a life that adds up for them. Guided by our values of being Open, Enabling, Inclusive and Courageous , we are committed to creating opportunities for the people we support to thrive, achieve their goals and enjoy greater independence.

Our services across adult care, childrens services and education are built around personalised support, professional excellence and a genuine commitment to going the extra mile.

About The Role

As our Service Delivery Lead , youll be responsible for providing strong leadership and support to both colleagues and the people we support, ensuring the highest standards of care and service delivery are maintained at all times.

This is a rewarding opportunity for an ambitious leader who is passionate about driving continuous improvement and making a meaningful impact within the community.

Key Responsibilities Include

• Leading and supporting teams to deliver outstanding person:centred care.
• Developing, implementing and monitoring effective systems and processes.
• Ensuring compliance with regulatory requirements and quality standards.
• Driving service improvement initiatives and promoting best practice.
• Working collaboratively with external agencies and governing bodies.
• Identifying and supporting new business and growth opportunities within the service.
• Creating a positive, inclusive and empowering culture for both colleagues and people supported.

Shaftesbury South East delivers high:quality, person:centred support that enables adults with intellectual and physical disabilities to live as independently as possible.

Based In The Eastbourne Area , We Provide

• Supported living in shared tenancy accommodation.
• Support within individuals own homes.
• Tailored care designed around each persons unique needs, aspirations and choices.

About You

Were looking for a dedicated and experienced care professional who:

• Holds current CQC Registered Manager status, or is able to obtain registration.
• Holds a Level 5 Diploma in Health and Social Care , or is willing to work towards achieving this qualification.
• Has strong leadership, organisational and communication skills.
• Is passionate about delivering exceptional outcomes for people we support.
• Shares our values and commitment to inclusion, dignity and empowerment.

Why Join Shaftesbury?

We believe great people deserve great rewards. Thats why we offer a fantastic range of benefits, including:

• Birthday Leave

Frontline care colleagues can take their birthday off using their annual leave entitlement, and well make sure the occasion is celebrated with a birthday card.

• CQC Recognition Rewards

When your service achieves a Good rating in all domains, all staff receive a A GBP 30 gift voucher. Outstanding services are rewarded with a A GBP 50 gift voucher.

• Employee Recognition Programme

We celebrate colleagues who go above and beyond, with recognition from our Executive Leadership Team and gift vouchers of up to A GBP 50.

• E xcellent Training and Development

Comprehensive training programmes to support your ongoing professional growth and career progression.

• Generous Annual Leave 25 days annual leave plus 8 bank holidays for the first five years. Increasing to 28 days annual leave plus 8 bank h