Service Delivery Lead – Manufacturing Excellence

Adecco Portugal; Great Dunmow; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Inclusive work environment

Dynamic team

Job summary

Adecco Group UK & Ireland is seeking a Service Delivery Manager to lead the service delivery team in Great Dunmow, securing high-quality service and aligning with business objectives.

The role focuses on developing delivery strategies, monitoring performance, and building strong relationships with internal teams and external partners to drive continuous improvement in a manufacturing environment.

Qualifications

• Proven experience in a service delivery or operations management role, preferably in manufacturing/production.
• Strong leadership and team motivation capabilities.
• Excellent written and verbal communication with stakeholders.

Responsibilities

• Lead and manage the service delivery team to ensure seamless operations and high-quality service.
• Develop and implement strategies to improve service efficiency and effectiveness.
• Monitor performance metrics and drive continuous improvement initiatives.
• Foster accountability, collaboration, and high performance within the team.
• Collaborate with cross-functional teams to align delivery with business objectives.
• Build and maintain relationships with stakeholders to enhance service offerings.
• Ensure compliance with industry standards and regulations.

Skills

Leadership

Service delivery management

Stakeholder management

Process improvement

Communication

Job description

Adecco Group UK & Ireland is seeking a Service Delivery Manager to lead the service delivery team in Great Dunmow, securing high-quality service and aligning with business objectives.

The role focuses on developing delivery strategies, monitoring performance, and building strong relationships with internal teams and external partners to drive continuous improvement in a manufacturing environment.