Service Coordinator

Wigan GP Alliance; Wigan; On-site; GBP 24,000 - 30,000; Full time

Job summary

Wigan GP Alliance is seeking a Service Coordinator to support the Extended Hours service across Wigan and Leigh. You will manage staff rotas, ensure coverage, and respond quickly to changes to keep evenings, weekends and bank holidays running smoothly.

Experience in a GP surgery is advantageous; training will be provided. A full driving license and access to a vehicle are essential as travel between hub locations is required.

Qualifications

• Experience in GP surgery is advantageous; training provided.
• Excellent attention to detail and ability to use IT systems.

Responsibilities

• Plan and update staff rotas for Extended Hours across hubs.
• Ensure coverage for evenings, weekends and bank holidays.
• Travel between hubs using company vehicle.

Skills

Attention to detail

Driving licence

Job description

We have 1 role that involve ensuring the smooth operation and staffing of the Extended Hours service offered throughout Wigan and Leigh., The Service coordinator is responsible to the Service Manager and duties include ensuring that rotas for staff working in the Alliances Hub locations are fully completed and updated. The successful candidate needs to be both proactive and reactive as this is an ever changing role. Hub staff not being available at short notice presents varying difficulties the coordinator would need to resolve in what is sometimes a short period of time. It involves thinking on your feet, remaining calm and being positive., The service coordinator is part of a small but vital team ensuring the successful delivery of Primary Care appointments throughout the Borough of Wigan, to cover evenings, weekends and Bank Holidays.

Previous experience of working within a GP Surgery is an advantage but training will be provided for the successful candidates.

The successful applicant must have good attention to detail and ability to operate different IT systems (training given).

There is a requirement for the successful candidate to attend any of the Extended Hours hubs during their working patterns so a full driving license is essential. Travel whilst working will be in one of the Company vehicles but the successful applicant must have access to their own vehicle.

Job Type: 37.5 Hours

Wigan GP Alliance is a well-established Primary Care provider within the Borough of Wigan and Leigh, established in 2015 to respond to the Prime Ministers Challenge Fund. The Alliance has grown to deliver its core services and extended its delivery to provide many more services and additional support for the whole Borough, reacting when required to in time of need eg Covid-19 response.