Service Coordinator

Bennett And Game Recruitment; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-established contractor in the pumps and wastewater sector is looking for a Senior Coordinator to oversee field engineers and ensure effective support and communication between teams. This diverse role covers key responsibilities such as job documentation, monitoring service findings, and planning follow-ups. With a competitive salary range of £30k to £40k, along with generous benefits including a company pension and early finishes on Fridays, this position offers an excellent opportunity for those with relevant experience.

Benefits

Company mobile phone

Pension scheme

Early finish on Fridays

Qualifications

• Experience in coordinator or scheduling role within the engineering sector.
• Knowledge of pumps and wastewater highly desirable.
• Confident in I.T systems including CRM and Microsoft Office.

Responsibilities

• Manage and coordinate the activities of field engineers.
• Provide responsive support to engineers in the field.
• Act as the central contact between customers and internal departments.

Skills

Coordination Experience

Communication

Technical Support

Tools

CRM Systems

Microsoft Office

Job description

Senior Coordinator opportunity available with our client, a specialist contractor within the pumps and wastewater sector, based out of their office in South-East London. The role comes with a basic salary of between £30k and £40k (depending on experience), a company phone, 26 days annual leave (+ public holidays), and an early finish on Friday's.

Senior Coordinator Job Responsibilities

• Manage and coordinate the activities of field engineers
• Provide clear, responsive support to engineers in the field.
• Supervise and support a departmental staff member responsible for the Service customer database and administrative duties.
• Act as a central point of contact between customers, engineers, and internal departments.
• Monitor, review, and interpret engineer job reports and service findings.
• Identify and plan required follow-up work, parts, and customer recommendations.
• Oversee job documentation including risk assessments, job sheets, and commissioning reports.

Senior Coordinator Job Requirements

• Experience working within a coordinator and/or scheduling support role, ideally within the engineering sector
• Knowledge of pumps and the water/wastewater industry highly desirable
• Based within a commutable distance on Erith, Kent
• Confident in the use of a variety of I.T systems including CRM systems and the full Microsoft Office package (Word, Excel, etc)

Senior Coordinator Salary & Benefits

• Basic salary £30k - £40k, depending on experience
• Monday - Friday, 8:30am - 5:30pm
• Early finishes on Fridays
• Company mobile phone provided
• Company pension scheme

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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