Service Coordinator

BAM Group; Kilsyth; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Service Coordinator, where your organisational skills will help manage daily operations at our Kilsyth workshop. This role is crucial for ensuring smooth project execution, compliance management, and effective communication with teams and suppliers. With a commitment to sustainability and inclusivity, this innovative firm offers a supportive environment for personal and professional growth. You will enjoy a competitive salary, flexible working policies, and a range of family-friendly benefits that prioritize your well-being and development.

Benefits

Company car/car allowance

8% matched pension contributions

Private healthcare

Life assurance

26 days holiday

2 wellbeing days

1 volunteering day

Personal and professional development

Qualifications

• Previous experience in a similar role is essential.
• Strong organisational and time management skills required.

Responsibilities

• Coordinate service schedules and manage plant inspections.
• Ensure compliance management of workshop activities.

Skills

Organisational Skills

Time Management

Communication

Problem Solving

Tools

SAP

Microsoft Office

Job description

Building a sustainable tomorrow

BAM Ritchies is currently recruiting for a Service Coordinator to join our team at our Kilsyth, Scotland Workshop and depot.The role will be to assist service to other managers within the department in their day-to-day operational activities of busy projects. Working within the Operations Team to continually improve our safety, systems, processes and provide continued support of our plant and equipment.

Your work environment

• This role will be based at our Kilsyth Workshop and depot.

• BAM operates a flexible working policy

• People are at the heart of what we do at Bam. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We're on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

Your mission

As a Service Coordinator, you will be responsible for the following:

• Record/process regular plant inspections and services

• Provide scheduled servicing requirements to supervisors and managers

• Book external examinations with third-party providers and advise clients

• Request and order materials through SAP procurement system on a timely basis.

• Plan and or manage pre-insurance inspections on owned and hired equipment.

• Coordinating service schedules, submitting and tracking lubricant samples

• Ensuring proper upkeep/tracking repairs of plant and communicating with engineers/end user to guarantee smooth plant functionality and optimal performance.

• Compliance management of workshop and its activities

• Analyse non- conformities identifying trends, implementing pro-active maintenance regimes

• Report, Analyse and close out repairs within the systems: If optimal performance is not being reached identify area for improvement, service trends etc

• Computer literate, excellent knowledge of Microsoft Office, ACC, SAP, Exel, Word

• COSHH coordination

• Coordinate department training requirements

• Provide dates for the internal document review process.

This role is essential in ensuring smooth day-to-day operations, managing stock and equipment, maintaining depot safety and cleanliness, and assisting with general site maintenance.

• Conduct safety checks, enforce site safety procedures, and report any issues

• Ensure all personnel and visitors are equipped with the necessary PPE and safety briefings

• Assist with vehicle loading/unloading, site setups, and general yard tasks

• Maintain strong relationships with suppliers, subcontractors, and team members

Who are we looking for?

Essential:

• Previous experience in a similar role.

• Strong organisational and time management skills

• Ability to work independently and as part of a team

• Good communication and problem-solving abilities

Preferred:

• Experience handling construction equipment and materials

• Forklift licence and a valid driver’s license

What’s in it for you?

• Competitive salary

• A wide range of family-friendly policies

• Company car/car allowance/travel allowance

• 8 % matched pension contributions

• Private healthcare

• Life assurance

• 26 days holiday

• 2 wellbeing days

• 1 volunteering day

• Personal and professional development

BAM is also committed to equality of opportunity in all its employment practices, and to developing policies that support work-life balance.

Who are we?

The art of building is about building for communities; it’s about building for life.

Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar.

Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day.

Our recruitment process

For more information about the vacancy and our projects, please contact Monica Curl, Recruiter, BAM Infrastructure, Email: [e-mail]

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at anytime you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you.