Service Coordinator

Action for Children; City Of London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Over 7 weeks leave with buy/sell leave

Season ticket loan

Cycle to work scheme

Professional training opportunities

Flexible family leave packages

Employer pension contribution up to 7%

Blue Light Card discounts

Wellbeing day

Job summary

Action for Children is recruiting a Service Coordinator for the Islington/Camden short breaks service. You will supervise a team, oversee referrals, respond to safeguarding concerns and lead team meetings to ensure high-quality delivery.

The role runs during school holidays, with Saturdays and occasional evenings during the week. You will work with the Children's Services Manager to collect and report data, demonstrate outcomes, and provide timely, person-centred support to children and

Qualifications

• Hold a Level 3 or above qualification relating to children, young people and families.
• Experience of managing a team within children's services.
• Experience in a multi-agency social care setting with safeguarding.
• Experience of managing cases, assessments, planning and reviews.
• Excellent communication skills and ability to build professional relationships.
• Proven ability to produce concise reports to required standards and timelines.
• Experience using management systems and databases to record data.
• Ability to work collaboratively with Children's services Manager.

Responsibilities

• Collate data and feedback for reporting to stakeholders.
• Communicate transparently with families and relevant stakeholders.
• Train and develop staff within the service.
• Manage a team and ensure records are up to date.
• Oversee day-to-day referrals and safeguarding concerns; lead regular team meetings.

Skills

Team leadership

Safeguarding

Data reporting

Stakeholder communication

Case management

Education

Level 3 qualification relating to children, young people and families

Job description

Job Description

Job title: Service Coordinator

Salary: £35,000 per annum plus London weighting allowance £3333.

Location: Camden & Islington - London

Contract/Hours: Permanent, Full Time- 37 hours per week to include Saturdays with one day off during the week.

Benefits:

• Over 7 weeks inclusive paid leave and the option to buy or sell leave
• Season ticket loan available.
• Cycle to work scheme
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages
• Up to 7% employer contribution and life assurance cover
• Blue Light Card eligibility with discounts at 15,000 national retailers
• As part of our commitment to staff wellbeing, you'll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life.

At Action for Children, we offer more than just a job. Join us and you'll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.

A bit about the role

As service coordinator at our short breaks activity service for disabled children you will be responsible for supervising a team and providing leadership within the service. You will oversee the day-to-day management of referrals, respond to and manage safeguarding concerns, and facilitate regular team meetings to ensure high-quality service delivery.

Working closely with the Children's services Manager, you will support the collection and reporting of data for stakeholders, helping to demonstrate outcomes and service impact. You will be ensuring that children and families receive timely, effective, and person-centred support.

Our services run during School Holidays and Saturdays during the day with some early evening activity clubs during the week.

What you do could make a difference

• You will support the collation of data and feedback for reporting.
• Communicate effectively and transparently to families, and relevant stakeholders.
• Be responsible for training and ongoing development of staff.
• Manage a team.
• Ensure records are kept up to date.

Let's talk about you

Are you resilient and have a positive approach to change and challenge? We are looking for someone with a 'can do' attitude to join our team. Ideally you will have:

• Hold a Level 3 or above qualification relating to children, young people and families.
• Some experience of managing a team within children's services.
• Experience of working within a multi-agency social care setting and applying safeguarding.
• Experience of managing cases, in accordance with agreed procedures, completing assessments, planning and reviews.
• Ability to communicate effectively and engagingly and to maintain independent professional relationships and boundaries.
• Producing concise and accurate reports to agreed standards, formats and timelines.
• Utilising management systems and databases to record data
• Ability to work collaboratively with Children's services Manager.

Why Action for Children?

Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life's challenges. But too many children don't. By bringing your passion and unique skills and experience, you'll help us change that where it really matters.

We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot's changed since 1869. But what children really need, hasn't. So as long as children need us, we'll be here.

Will you join us?

About the Service

Islington and Camden Short breaks service supports disabled children to make friends, build confidence and enjoy fun activities and new experiences. Running during school holidays, on selected weekday evenings and Saturdays, we provide inclusive, flexible support tailored to each child's needs, helping them develop and enjoy new opportunities.

Our Commitment to Equity, Inclusion and Anti-Racism

At Action for Children, we are committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we are taking active steps to challenge these inequalities in our organisation and in the communities we serve.

We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under-represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.

We also encourage applications from men, who are under-represented in our Children's Services roles. We recognise that people hold multiple identities, and we value the richness this brings to our team.

Want to know more about Action for Children?

Find us on Linkedin, Facebook or YouTube to get to know us better.

Job Description

See below for further information about working with us:

AfC Commitment Statement

Management Competency Framework

Make a Difference - A Career in Residential Services