Service Contract Engineer

SpliceGroup; United Kingdom; Remote; GBP 42,000 - 58,000; Full time

Benefits offered by this job

Company car allowance

Job summary

SpliceGroup is seeking a skilled Service Contract Engineer to join our team in the United Kingdom. The role emphasizes data centre cabling, patching, testing, and fault resolution within high-profile environments.

Candidates should have training in fibre splicing and copper cabling, with strong communication skills and the ability to work to tight schedules. Overtime is paid and a 4-on/4-off night shift pattern is expected.

Qualifications

• Maths and English GCSE grade C/4 or above.
• Formal training in fibre splicing testing preferred but not essential.
• Formal copper structured cabling training preferred but not essential.

Responsibilities

• Provide resource to cover patching, testing, fault fixing and installations.
• Racking and decommissioning of hardware (servers, switches, devices).
• Install plug-and-play power strips; no electrical terminations.
• On-call in rota with 60-minute response time.
• Maintain knowledge of SpliceGroup solutions for break-fix and small projects.

Skills

Data Centre knowledge

Cabling installation

Communication skills

OTDR testing

Patch & splice documentation

Education

GCSE Maths & English

Tools

OTDR testing equipment

Fusion splicing

Job description

We are seeking a skilled Service Contract Engineer to join our team. The ideal candidate will have a strong technical background in data centre and copper/ fibre cabling and be proficient in various engineering tools and software.

Employees receive a contract uplift of £4,866 per annum and a car allowance of £4,000 per annum in addition to their base line salary. Overtime is paid at 1.5 x basic hourly rate.

The successful candidate will work a four on, four off rotation, working a 10-hour night shift between the hours of 18:00-04:00 / 20:00-06:00.

Essential Skills and Knowledge

• Knowledge of Data Centre technologies/solutions; cold-aisle containment, power, cooling, resilient solution design
• Experience in the installation of multi-disciplined cabling systems.
• Experience of working in high profile data centre and time pressured environments
• The ability to confidently communicate and present at all levels
• ILM and OTDR testing of MM and SM fibre networks
• Fibre and Copper Patching and documentation
• Knowledge of the Data Communications sector
• IT Literate – Microsoft office suite
• Live within 1 hours travel of customer site
• Full clean UK driving license.

Responsibilities

• Provide resource to cover patching, testing, fault fixing and installations
• Be proactive and able to address and resolve issues independently
• Racking and decommissioning of hardware, e.g., servers, switches, miscellaneous devices
• Installation of “plug and play” managed power strips (no electrical terminations to be undertaken)
• On call (OOH) as part of a rota – 60 minutes response time
• Attain and maintain a level of knowledge and capability of SpliceGroup solutions to perform break-fix and small project implementation on both copper and fibre, (including fusion splice & test)
• Compilation of statistics and analysis of data
• Manage stock levels of all materials on site
• Ensure compliance with statutory and best practice health & safety and environmental requirements on site.

Qualifications

• Maths and English GCSE Grade C / 4 or above
• Formal training in fibre splicing and testing, City & Guilds is desirable but not essential
• Formal training in copper structured cabling, City & Guilds is desirable but not essential.

If you possess these skills and are looking to contribute your expertise in a dynamic engineering environment, we welcome your application.