Service Co-ordinator (LinC into Calderdale)

Calderdale Metropolitan Borough Council; Halifax; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Annual leave

Leisure centre discounts

Discounted public transport

Salary sacrifice car scheme

Credit union

Discounted theatre tickets

Free legal and financial advice

Partnership discounts

Job summary

Calderdale Metropolitan Borough Council is seeking a Social Care Service Co-ordinator to work with adults with complex needs within the LinC into Calderdale Team in the Adult Services and Wellbeing Directorate. The role focuses on relationship-building, resourcefulness, and applying strengths-based practice to help people live their largest life.

You will work in a fast-paced team, assess risk, and collaborate with local partners to enable access to community-based support.

Qualifications

• Experience in adult social care or direct lived living experience is valued.
• Ability to relate to people and build trusting relationships.
• Strong communication and listening skills; capable of adapting communication style.

Responsibilities

• Provide direct contact with clients, assessing needs and risks.
• Identify community assets and arrange support to prevent or delay statutory services.
• Collaborate with health and social care partners to connect people to services.
• Champion strengths-based practice and person-centred approaches.

Skills

People skills

Empathy

Relationship building

Trusting communication

Job description

Post Ref: CC059

We are currently recruiting - Service Co-ordinator

Please note: Internal, at risk or redeployee applicants will be seen in the first instance.

We are looking for a creative and resourceful Social Care Service Co-ordinator to work with us in the LinC into Calderdale Team which is part of the Adult Services and Wellbeing Directorate at Calderdale Council. The team provides guidance and assistance to people who may not meet the Care Act eligibility but who, nevertheless, requires some support and to prevent, reduce or delay the need for stator services.

We work in partnership with a variety of community-based organisations, Health and Public Health partners, to identify and direct people to appropriate place-based service to enable people to live a fulfilled life.

We use strengths-based practice focussing on positive outcomes and being independent and strive to put the person at the heart of assessments.

In Calderdale Metropolitan Borough Council, we like to do things differently. We are distinctive, diverse, kind, and inclusive. If working 'at place' with a strong sense of community appeals to you, then you should give this opportunity some serious consideration for your next career move.

The Social Care Service Co-ordinator position is a valued and vital role that specialises in working with adults who have additional requirements to live their largest life. The team is fast paced, and we support people with complex needs and the ability to assess risk and manage risk is vital. We challenge misconceptions and inequalities within our role to ensure we respect the persons voice and wishes.

What we are looking for:

• Ability to relate to people Your role as a Social Care Service Co-ordinator is to have direct contact with people, usually on a face-to-face basis. To join our existing team, you will have an expert ability to quickly develop a trusting relationship with people, utilising a kind, empathetic and friendly approach. You must be able to not only listen deeply to what people are telling you but also be skilled at adapting your own communication to ensure you get the best out of the interactions you have with the people who call upon our support.
• Resourcefulness and creativity You will recognise that formal services are not always solutions. You will need to be useful, resourceful, and creative when it comes to drawing on the strengths of our people, their wider networks, as well as your local knowledge of the community assets available to problem solve and meet their requirements. You will need to be confident to challenge the status quo or preconceived ideas to enable this happen.
• Adult Social Care Knowledge The type of person who will do well in this role will have experience and knowledge of adult social care. You may have direct lived or living experience of adult social care yourself, or maybe involved or close to someone who has. You may be a care worker or in a similar role and looking for your next career move. Whoever you are and whatever your experience is, it will provide you with a sound platform to build upon to fulfil the role of a Social Care Service Co-ordinator and we would love to hear from you.
• Values driven We want Social Care Service Co-ordinators whose values mirror our own and treat our people with the respect they deserve. Our service recognises that people are experts in their own lives. Social Care Service Co-ordinators sometimes find themselves challenging the circumstances and environments that discriminate, stigmatise, marginalise, exclude or oppress. We need Social Care Service Co-ordinators who respect the dignity and diversity of the people we are here for.

Why join us:

If you are a team player and value being part of a core team, then this is the job for you. The success of our work is down to our excellent team working. Your practice will also be supported by a team comprised of a range of internal and external experienced health and social care professionals with various specialist backgrounds, each bringing something unique to the team.

Opportunities for Personal and Professional Development - Our teams report to supportive management who are available to help them work through some of the more challenging aspects of the work and encourage innovative and creative practice. As a Social Care Service Co-ordinator this may be career progression for you, however the onward possibilities are endless. As an organisation we will support your practice with monthly supervision as well as quarterly 'shared conversations', to focus in on your performance, your progress, development, and future career aspirations. We offer several developmental training opportunities and trainee 'on the job' apprenticeships, including the Social Work degree.

Other benefits - Including generous and progressive annual leave allowance, discounted leisure centre membership, discounted public transport, tax free bikes, salary sacrifice car scheme, credit union, discounted theatre tickets, free legal and financial advice, plus many other discounts through our partnerships with local businesses.

Closing date: Monday 5th October 2026

Interviews: Wednesday 14th 2026

We always encourage potential applicants to contact us for an informal and confidential chat :

Natassia Wall (Team Manager) [e-mail]

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year (unless exceptions apply) and meet the other eligibility criteria. Ensure you are eligible before applying.

We may utilise digital interview methods.

As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.

All applications are anonymised before being seen by the selection panel.

As part of our fair recruitment process, we ask that all applications are written by the candidate and that Artificial Intelligence (AI) use is limited, unless assistance is required as a reasonable adjustment for a disability. Content should be truthful, accurate, evidence based and not embellished - see guidance.

For support on your application please read our Application Booklet or visit our Employment Hub.