Service Charge Budgeting Lead - London

The Arch Company; Greater London; On-site; GBP 50,000 - 75,000; Full time

Job summary

The Arch Company is seeking a Service Charge Manager in London to lead budgeting and year-end reconciliations for its portfolio. You will coordinate with the finance and customer teams to ensure accurate charges, timely reporting, and strong financial controls.

You will manage high volumes of work with a focus on accuracy and compliance with lease provisions, while driving improvements in cost recovery and service charge administration across estates.

Qualifications

• Experience in service charge budgeting and reconciliation in a commercial property environment.
• Ability to manage a high volume of work accurately and to deadlines.
• Strong attention to detail across budgets, reconciliations and customer communications.
• Capable of working independently while collaborating with the wider team.
• Clear and professional communication when explaining complex service charge information.

Responsibilities

• Take ownership of service charge budgeting and year-end reconciliations across the portfolio.
• Manage customer queries and disputes related to service charges within SLA.
• Identify and implement new service charge opportunities and improve cost recovery.
• Recommend and manage budgets for exceptional works aligned with lease obligations.
• Prepare, review and maintain service charge budgets with transparent assumptions.

Skills

Budgeting

Reconciliations

Attention to detail

Independent worker

Communication

Ownership

Finance systems

Tools

Finance systems

Job description

The Arch Company is seeking a Service Charge Manager in London to lead budgeting and year-end reconciliations for its portfolio. You will coordinate with the finance and customer teams to ensure accurate charges, timely reporting, and strong financial controls.

You will manage high volumes of work with a focus on accuracy and compliance with lease provisions, while driving improvements in cost recovery and service charge administration across estates.