Service Charge Accounts Supervisor

TN United Kingdom; Ringwood; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a progressive managing agent of retirement living accommodation, where you will play a key role in the Service Charge Accounts Administration team. As a Senior Service Charge Accounts Administrator, you will manage complex accounts, support the Service Charge Accounts Manager, and resolve queries while ensuring accurate financial reporting. This dynamic role offers a chance to work in a friendly office environment, contributing to the well-being of over 10,000 retired individuals. With a focus on professional growth and a commitment to values like trust and respect, this is an exciting opportunity to make a significant impact in a rapidly growing organization.

Benefits

Free on-site parking

Life Assurance 1 x salary

Day off on your birthday

Eye Care reimbursement

Professional Subscriptions

Training Courses

Qualifications

• Proven experience in Service Charge Accounts management.
• Knowledge of accounting systems and property management.
• Excellent keyboard skills and software proficiency.

Responsibilities

• Manage complex service charge accounts and year-end accounts.
• Assist in query management and workflow driving.
• Support onboarding/offboarding of developments and their accounts.

Skills

Service Charge Accounts Management

Accounting Systems Knowledge

Qube Software

Communication Skills

Organizational Skills

Attention to Detail

Education

A-levels

Level 3 IRPM

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Service Charge Accounts Supervisor, Ringwood

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Client:

Location:

Ringwood, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

52b73f5e9b12

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job title:Senior Service Charge Accounts Administrator

Location:Based in Ringwood, BH24 3FA

About the role

It’s exciting and busy times at Churchill Estates Management (CEM) as we look to expand our friendly Service Charge Accounts Administration team.

We are looking to appoint aSenior Service Charge Accounts Administrator, within the Accounts and Finance team, based here in Ringwood. You’ll support the Service Charge Accounts Manager, the wider Service Charge team and other stakeholders to ensure the successful completion of Service Charge accounts for retirement developments across the UK.

Working within the Finance department, this role is varied in its responsibilities and will include:

• Taking responsibility for a set of high-profile, complex service charge accounts to complete year end accounts, service charge budgets and bank reconciliations in accordance with the Churchill Estates workflow.
• Assisting in complex query management and driving workflow.
• Supporting the Service Charge Accounts Manager with onboarding and offboarding of Lodges / Developments and their associated accounts.
• Producing reliable estimated budgets for developments, liaising with the Regional and Area Management teams out in the field.
• Acting as first point of contact and resolving complex queries about Lodge accounts across the wider team; being a ‘subject matter expert’.

The hours of work are 9.00am to 5.30pm on Monday to Thursday and 9.00am to 5.00pm on Friday, with one hour for lunch.

About you

For this role, we seek someone with proven experience of working within a Service Charge Accounts team, with the relevant accounting systems, procedures and knowledge of property management. Experience of Qube would be an advantage. You will be qualified to A-level standard and ideally, Level 3 IRPM.

In addition, you will demonstrate excellent keyboard skills and knowledge of Word, Excel and Outlook to an intermediate / advanced standard.

You will possess excellent organisation and communication skills, able to multi-task and prioritise workload with strong attention to detail. You’ll love working alongside an office-based team, and, as the Senior Service Charge Accounts Administrator, you’ll role-model professional attributes such as resilience, self-motivation, enthusiasm and initiative.

How you’ll be rewarded

• Free on-site parking
• Life Assurance 1 x salary
• Day off on your birthday
• Eye Care reimbursement
• Professional Subscriptions
• Training Courses

Our Company Values TORCH:Trust/Openness/Respect/Communication/Honesty

About us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

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