Service Charge Accountant

Dexters; Hampton; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Fast-track career progression

Training and industry qualifications

25 days holiday + birthday off

Wellbeing programs & team events

Pension contribution

Season ticket loan

Cycle-to-work scheme

Enhanced maternity/paternity leave

Paid day off to volunteer

Job summary

Dexters in Central London is seeking a meticulous administrator to manage a full portfolio of high net worth leaseholders. You will issue service charge and ground rent demands, enter annual budgets, chase arrears, and progress legal action where needed.

The role requires detailed knowledge of service charge accounting and relevant legislation, with strong organisation and proactive approach. You will support the Central London team and develop the position as the business grows.

Qualifications

• Must have detailed knowledge of service charge accounting and related legislation.
• Pro-active approach to daily tasks and ability to work on own initiative.
• Excellent organisational skills and reliable team player.

Responsibilities

• Issuing of demands for service charges and ground rents.
• Managing one key client and the associated portfolio of high net worth leaseholders.
• Entering and maintaining annual budgets for service charges.
• Chasing arrears and progressing legal action against defaulters.
• Dealing with legacy issues and disputes.
• Bank reconciliation.
• Collection and monitoring of management and administration fees.
• Supporting the Central London team of Block managers.

Skills

Honest and reliable

Driven and self-motivated

Confident, dynamic and diplomatic

Works well under pressure and to tight

Excellent communication and customer

Excellent literacy and numerical

Good knowledge of Word and Excel

Tools

Propman

Job description

A unique position to manage a full portfolio of clients in Central London and a well-established, asset rich client. The ideal candidate will have detailed knowledge of service charge accounting and the associated legislation; with a proven ability to work on their own initiative, excellent organisational skills and a pro‑active approach to their daily tasks and be expected to develop the role as the business grows.

Key Responsibilities

• Issuing of demands for service charges and ground rents
• Managing one key client and the associated portfolio of high net worth leaseholders
• Entering and maintaining annual budgets for service charges
• Chasing arrears and progressing legal action against defaulters
• Dealing with legacy issues and disputes
• Bank reconciliation
• Collection and monitoring of management and administration fees
• Supporting the Central London team of Block managers

Skills

• Honest and reliable
• Driven and self-motivated
• Confident, dynamic and diplomatic
• Works well under pressure and to tight deadlines
• Excellent communication and customer service skills
• Excellent literacy and numerical skills
• Good knowledge of Word and excel
• Detailed knowledge of Propman would be an advantage

What We Offer

• Progression: Fast-track growth within the property industry, with clear development pathways.
• Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
• Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
• Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
• Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
• Give Back: Paid day off to volunteer at a charity of your choice.