Service Charge Accountant

Dexters; Hampton; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Pension contribution

Holiday: 25 days + birthday day off

Season ticket loan

Cycle-to-work scheme

Beauty and fitness discounts

Enhanced maternity/paternity leave

Paid day off to volunteer

Job summary

Dexters is seeking a capable professional to manage a full portfolio of clients in Central London, specialising in service charge accounting and leasehold legislation. The role requires initiative, strong organisational skills, and a proactive approach as the business grows.

You will issue charges, manage a key client portfolio of high net worth leaseholders, and support budgets, arrears, and disputes with a focus on delivering excellent customer service and efficient administration.

Qualifications

• Experience in service charge accounting and the associated legislation.
• Ability to work on own initiative and develop the role as the business grows.
• Excellent organisational skills and a pro-active approach to daily tasks.
• Comfort with budgeting and chasing arrears or legal action as needed.
• Excellent literacy and numerical skills; proficient with Word and Excel.

Responsibilities

• Issuing of demands for service charges and ground rents.
• Managing one key client and the portfolio of high net worth leaseholders.
• Entering and maintaining annual budgets for service charges.
• Chasing arrears and progressing legal action against defaulters.
• Dealing with legacy issues and disputes.
• Collection and monitoring of management and administration fees.
• Supporting the Central London team of Block managers.

Skills

Honest and reliable

Driven and self-motivated

Confident and diplomatic

Works under pressure

Excellent communication

Literacy and numeracy

Word & Excel

Propman knowledge

Tools

Propman

Job description

A unique position to manage a full portfolio of clients in Central London and a well-established, asset rich client. The ideal candidate will have detailed knowledge of service charge accounting and the associated legislation; with a proven ability to work on their own initiative, excellent organisational skills and a pro‑active approach to their daily tasks and be expected to develop the role as the business grows.

Key Responsibilities

• Issuing of demands for service charges and ground rents
• Managing one key client and the associated portfolio of high net worth leaseholders
• Entering and maintaining annual budgets for service charges
• Chasing arrears and progressing legal action against defaulters
• Dealing with legacy issues and disputes
• Collection and monitoring of management and administration fees
• Supporting the Central London team of Block managers

Skills

• Honest and reliable
• Driven and self‑motivated
• Confident, dynamic and diplomatic
• Works well under pressure and to tight deadlines
• Excellent communication and customer service skills
• Excellent literacy and numerical skills
• Good knowledge of Word and excel
• Detailed knowledge of Propman would be an advantage

What We Offer:

• Progression: Fast-track growth within the property industry, with clear development pathways.
• Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
• Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
• Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
• Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
• Give Back: Paid day off to volunteer at a charity of your choice.