Service Charge Accountant

FirstPort; Birmingham; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Private medical insurance

Pension contributions

Life assurance

Discounted gym membership

Job summary

FirstPort in Birmingham is seeking a Service Charge Accountant to manage service charge accounts for residential and commercial properties, including budgeting, reconciliation and reporting. This role ensures compliance with regulations and company policies.

The successful candidate will have strong Excel skills and experience with accounting software, with the ability to handle large data sets and deliver accurate financial insights within a collaborative environment.

Qualifications

• Strong technical knowledge of service charge accounting and financial reporting.
• High attention to detail and the ability to manage large volumes of data accurately.
• Proficiency in Microsoft Excel and accounting software.
• Excellent communication and stakeholder management skills.
• Organised, proactive, and able to manage multiple priorities effectively.

Responsibilities

• Manage and oversee service charge accounts for residential and commercial properties.
• Prepare budgeting, reconciliation and reporting for service charge accounts.
• Ensure compliance with regulations and company policies.
• Deliver accurate financial reporting and analysis to stakeholders.
• Support Operations to understand Service Charge Finance and improve processes.
• Maintain clear communications with line manager and wider business.

Skills

Service charge accounting

Attention to detail

Stakeholder management

Organised

Tools

Microsoft Excel

Accounting software

Job description

Salary: Competitive salary dependent on role and experience, plus benefits

Hours: Monday to Friday 9am-5pm (35 hours per week)

Why FirstPort?

FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be themost trusted and professional residential property management company.

By joining us as aService Charge Accountant,you will play a pivotal role in achieving our vision:

• Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
• Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
• Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
• A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

At the core of everything we do are our leadership principles:

• Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
• Consistent: We deliver dependable results, building trust with customers and colleagues.
• Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
• Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.

Your Role, Your Impact

As a Service Charge Accountantyou will manage and oversee service charge accounts for residential and commercial properties, including budgeting, reconciliation, and reporting. This role ensures compliance with regulations and company policies.

Key Responsibilities:

• Ensure all Budgets are issued on time, are accurate and are of highest quality.
• Deliver to department productivity metrics and contribute to the team and organisational goals.
• Analysing financial reports, including data on income and expenditure and balance sheet.
• Recommends actions by analysing and interpreting data and making comparative analyses.
• Assisting in driving and improving performance through analyse deviations from forecasts/ budget.
• Support Operations to understand and communicate Service Charge Finance.
• Strengthen relationships with Operations through refined and simplified processes.
• Maintain clear and accurate communications to line manager and the wider business.
• Take full responsibility of your own development and contribute positively and effectively to the team through creative ideas, tested processes, or feedback from colleagues/ external parties.
• Any other tasks as and when required to enable smooth running of department.

Required Skills & Qualifications:

• Strong technical knowledge of service charge accounting and financial reporting.
• High attention to detail and the ability to manage large volumes of data accurately.
• Proficiency in Microsoft Excel and accounting software (property management software is a plus).
• Excellent communication and stakeholder management skills.
• Organised, proactive, and able to manage multiple priorities effectively.

What’s in it for you?

Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

Diversity

We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

Ready to make a difference?

If you’re ready to take the next step in your career and make a difference we’d love to hear from you!

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.

Elevate your career. Reset the standard. Join FirstPort.

Competitive salary dependent on role and experience, plus benefits

All Locations:

Birmingham

Office – Luton

Office – New Milton

Exeter

All Departments:

Service Charge Accounting

Competitive salary dependent on role and experience, plus benefits