Service Advisor Motor Trade

Tapp Recruit Ltd; Eastbourne; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established main dealership is seeking a skilled Service Advisor to join their team in Eastbourne. This role demands excellent communication skills and a customer-focused approach, ensuring that clients receive top-notch service. The ideal candidate will be self-motivated, organized, and able to handle various customer interactions with professionalism. This is a fantastic opportunity to contribute to a reputable brand while developing your career in a supportive environment that values teamwork and personal growth.

Qualifications

• Strong communication skills for clear information delivery.
• Excellent time management and customer-focused approach.

Responsibilities

• Provide exceptional service and support to customers.
• Maintain effective relationships and manage workload efficiently.

Skills

Effective communication

Time management

Customer focus

Relationship building

Self-prioritization

Telephone manner

Departmental process adherence

Customer service experience

Up-selling ability

Job description

Tapp Recruit is looking for an experienced Service Advisor for their client in Eastbourne. Our client is an established main dealership who is looking to add to their existing team.

SKILLS REQUIRED

Essential

• Able to convey information clearly and succinctly whether verbal or written
• Excellent time management skills
• Ability to establish effective working relationships with varied personnel
• Ability to work in a customer focused manner
• Ability to self–prioritise workload according to the business
• Excellent telephone manner
• Ability to follow all Departmental Processes

Desirable

• Experience of working within a Service Department
• Experience in dealing with customers
• Ability to up–sell additional products/services

PERSONAL ATTRIBUTES

Essential

• Commitment to the brand aims and objectives
• A professional and smart appearance at all times
• Efficient and well organised
• Ability to maintain confidentiality
• Ability to sometimes deal with difficult, impatient or distressed people
• Self–motivated and able to work as a part of a team
• Ability to work under own initiative

If this sounds like you, apply with a copy of your CV and we look forward to being in contact soon.