Service Advisor: Customer Care & Workshop Liaison

Land Rover; Sheffield; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement - 33 days

Maternity, Paternity and Adoption Pay

Career Development

Long Service Recognition

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Volunteering day

Job summary

Sytner Group is seeking a Service Advisor at their Sheffield BMW/MINI dealership. You will be the vital link between customers and the workshop, informing and advising on servicing options and ensuring customers are updated at every stage.

This role emphasizes outstanding customer care, with the chance to develop through in-house training and manufacturer courses, while supporting a busy service operation in a prestige environment.

Qualifications

• Strong customer service background beneficial in busy environment.
• Excellent organisational and administrative skills.
• Willingness to learn and progress in a training-led role.

Responsibilities

• Act as the main point of contact for customers over servicing matters.
• Inform and consult customers on vehicle servicing options.
• Liaise with workshop/technicians to update customers on status and timing.

Skills

Customer service

Organisational skills

Administrative skills

Tools

Kerridge

Job description

Sytner Group is seeking a Service Advisor at their Sheffield BMW/MINI dealership. You will be the vital link between customers and the workshop, informing and advising on servicing options and ensuring customers are updated at every stage.

This role emphasizes outstanding customer care, with the chance to develop through in-house training and manufacturer courses, while supporting a busy service operation in a prestige environment.