Service Advisor | Customer Care & Workshop Booking + OTE

D.M.Keith Ltd; Long Lee; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

30 days holiday

Pension scheme

Discount on servicing

Eye tests allowance

Cycle to work

Job summary

D.M.Keith Ltd. in Keighley, United Kingdom, invites applications for a Service Advisor to join our BYD Keighley team. This family-run business, part of a top UK dealer group, offers a friendly environment, comprehensive training and clear career progression.

The role focuses on delivering outstanding customer service and coordinating vehicle bookings. You should be ambitious, customer-focused and able to work well in a fast-paced environment.

Qualifications

• Experience in delivering world-class customer service.
• Able to work in a busy, team-based environment.
• Ambitious, motivated and results-driven.
• Willing to learn and develop with training.

Responsibilities

• Greeting customers and booking vehicles into the workshop.
• Advise on technical queries and progress updates.
• Maintain professional appearance and uphold service standards.

Skills

Customer service

Team player

Communication skills

Driving license

Job description

D.M.Keith Ltd. in Keighley, United Kingdom, invites applications for a Service Advisor to join our BYD Keighley team. This family-run business, part of a top UK dealer group, offers a friendly environment, comprehensive training and clear career progression.

The role focuses on delivering outstanding customer service and coordinating vehicle bookings. You should be ambitious, customer-focused and able to work well in a fast-paced environment.