Service Advisor | Customer Care, Training & Benefits

Steven Eagell Group; Bromsgrove; Remote; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Car Benefit Scheme

Pension scheme

Birthday off

Bank holidays

Job summary

Steven Eagell Group is seeking a Service Advisor at Toyota Bromsgrove to manage the service journey end-to-end and provide outstanding aftersales support. You will build long-term relationships with customers and ensure a seamless service experience.

The role offers a clear progression path within a family-run automotive retailer, with a salary structure including a £28,000 base and a £30,000 guaranteed first-year target, plus an £ORT£35,000 OTE potential.

Qualifications

• Strong customer service skills and ability to explain complex matters clearly.
• Able to stay organised and multitask in a high-pressure environment.

Responsibilities

• Deliver exceptional aftersales customer care and build rapport to identify needs.
• Provide accurate estimates, manage scheduling and workshop coordination.
• Identify sales opportunities and promote parts and services.

Skills

Customer service

Communication

Team player

Job description

Steven Eagell Group is seeking a Service Advisor at Toyota Bromsgrove to manage the service journey end-to-end and provide outstanding aftersales support. You will build long-term relationships with customers and ensure a seamless service experience.

The role offers a clear progression path within a family-run automotive retailer, with a salary structure including a £28,000 base and a £30,000 guaranteed first-year target, plus an £ORT£35,000 OTE potential.