Service Advisor - Croydon

HTC Oxford; Croydon; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Full Time Service Advisor to join their dynamic Reception Team in Croydon. This role involves meeting and advising service customers, booking in vehicles, and providing excellent customer service over the phone. Ideal candidates will possess strong communication skills, a positive attitude, and a willingness to work as part of a successful team. While a background in the motor industry is preferred, a positive demeanour and computer literacy, particularly with MS Office, are essential. Join a company committed to delivering top-notch customer care and be part of a collaborative environment where your contributions matter.

Qualifications

• Positive demeanour and teamwork skills are essential.
• Comfortable talking to customers and advising them.

Responsibilities

• Meeting and advising service customers effectively.
• Booking in vehicles and handling customer inquiries.

Skills

Customer Service

Teamwork

Communication

Computer Literacy

Tools

Kerridge ADP

MS Office

Job description

Our Croydon Depot is looking for a Full Time Service Advisor to join our Reception Team

The role will include:

1. Meeting and advising service customers
2. Booking in vehicles
3. Advising over the phone

The successful applicant should have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers, and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but is not crucial. You will need to be computer literate and comfortable with MS Office products.

HTC Group is committed to providing the very best in customer care to our client base, and it is crucial that you are a team player.

We are offering a competitive salary.

HTC Group is an equal opportunity employer.