Service Advisor - Croydon

HTC Belvedere; Croydon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Full Time Service Advisor at our Croydon Depot. This role is essential for providing excellent customer care and requires a positive attitude, strong communication skills, and teamwork. You'll be responsible for meeting and advising service customers, booking vehicles, and offering support over the phone. While a background in the motor industry and knowledge of Kerridge ADP are advantageous, they are not essential. If you're computer literate and enjoy working in a dynamic environment, this is a fantastic opportunity to grow your career.

Qualifications

• Positive demeanour and ability to work well in a team.
• Comfortable communicating with customers and advising them.

Responsibilities

• Meeting and advising service customers.
• Booking in vehicles and advising over the phone.

Skills

Customer Service

Communication Skills

Teamwork

Computer Literacy

Tools

Kerridge ADP

MS Office

Job description

Our Croydon Depot is looking for a Full Time Service Advisor to join our Reception Team.

The role will include:

1. Meeting and advising service customers
2. Booking in vehicles
3. Advising over the phone

The successful applicant should have a positive demeanour, work well as part of a team, be comfortable communicating with customers, and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but is not essential. You should be computer literate and comfortable using MS Office products.

HTC Group is committed to providing excellent customer care, and being a team player is crucial.

We offer a competitive salary.

HTC Group is an equal opportunity employer.