Service Advisor - Croydon

HTC Reading; Croydon; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a Full Time Service Advisor to enhance their Reception Team at the Croydon Depot. This role is pivotal in ensuring excellent customer service by meeting and advising service customers, booking vehicles for service, and providing assistance over the phone. Ideal candidates will have a positive attitude, strong communication skills, and preferably some experience in the motor industry. Join a team that values collaboration and customer care, and be part of a company committed to excellence.

Qualifications

• Positive attitude and team spirit are essential for this role.
• Experience in the motor industry is preferred but not mandatory.

Responsibilities

• Meeting and advising service customers effectively.
• Booking vehicles in for service and providing phone assistance.

Skills

Customer Service

Communication Skills

Teamwork

Motor Industry Knowledge

Computer Literacy

Tools

Kerridge ADP

MS Office

Job description

Job Opportunity: Full Time Service Advisor at Croydon Depot

Our Croydon Depot is seeking a dedicated Full Time Service Advisor to join our Reception Team.

Responsibilities include:

1. Meeting and advising service customers
2. Booking vehicles in for service
3. Providing assistance over the phone

Candidate Requirements:

• Positive attitude and team spirit
• Comfortable communicating with customers
• Experience in the motor industry preferred
• Knowledge of Kerridge ADP advantageous but not essential
• Computer literacy with MS Office products

HTC Group is committed to excellent customer care and values team players. We offer a competitive salary and are an equal opportunity employer.