Service Advisor Apprentice

Early Careers; Leeds; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for a passionate Service Advisor Apprentice to join their team. This exciting role offers a unique opportunity to develop essential customer service skills while working with one of the world's most prestigious vehicle manufacturers. As an apprentice, you will receive on-the-job training, gain insights into various aspects of the motor industry, and earn a Level 2 qualification in Customer Service. Join a company that values innovation, personal growth, and collective success, and embark on a rewarding career path in the automotive sector.

Benefits

Pension

Critical Illness Pay

Life Assurance

25 Days Holiday Plus Bank Holidays

Exclusive Company Discounts

Qualifications

• Passion for the motor industry and dedication to customer service.
• Enthusiasm and a growth mindset are essential for success.

Responsibilities

• Learning essential knowledge to progress into a Service Advisor role.
• Building customer service and advanced selling skills.
• Undertaking on-the-job training while earning an academic qualification.

Skills

Customer Service

English

Maths

Sales Skills

Digital Marketing

Education

Level 2 qualification in Customer Service

Grade 4 / C in English and Maths

Job description

Service Advisor Apprentice

Stratstone

Mercedes-Benz of Leeds

We offer an apprentice salary package that includes pension, critical illness pay, life assurance, 25 days holiday plus bank holidays, and exclusive company discounts on used car purchases, leasing deals, and aftersales services.

Are you passionate about customer service and eager to start your career?

At Lithia UK, we believe in nurturing talent. We are excited to offer you the opportunity to work with one of the world's most prestigious vehicle manufacturers.

As a Service Advisor Apprentice, you will develop a diverse set of skills and earn a Level 2 qualification in Customer Service.

What will I be doing as a Service Advisor Apprentice?

1. Learning essential knowledge to progress into a Service Advisor role, including insights into other areas such as Parts.
2. Building customer service and advanced selling skills.
3. Gaining an introduction to financial planning and digital marketing.
4. Undertaking on-the-job training while earning an academic qualification.
5. Being assessed throughout your training with support from industry experts to help you succeed.

What skills do I need to succeed?

• Grade 4 / C in English and Maths.
• Enthusiasm, ambition, and a growth mindset.
• A passion for the motor industry.
• Dedication to providing excellent customer service.
• A desire to learn and grow.

At Lithia UK, our growth is driven by our people. We are committed to transforming the future of transportation and delivering exceptional customer experiences. Our core values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—guide us. Join our team to be part of a culture that values innovation, personal growth, and collective success.

We value diversity and welcome applications from all backgrounds. If you have the motivation, skills, and potential we seek, we encourage you to apply. Lithia UK is an equal opportunities employer.