Service Advisor

autoskills-uk; Wakefield; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading service provider in Wakefield is seeking a Service Advisor to enhance customer satisfaction through effective service management and upselling. The ideal candidate should have prior experience, expertise in DMS systems, and a valid UK driving license. This position offers a competitive salary starting from £27,000 with an OTE of up to £35,000 as well as additional benefits including a holiday scheme.

Benefits

25 days' holiday + bank holidays

Car benefit scheme

Family run environment

Qualifications

• Previous experience as a Service Advisor is essential.
• Familiarity with Kerridge, 1 link, or Pinnacle systems required.
• Must have a full manual UK driving licence.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading while meeting customer requirements.
• Upsell service works and special offers.

Skills

Previous experience as a Service Advisor

Kerridge / 1 link / Pinnacle systems knowledge

Experience in upselling

Full manual UK Driving Licence

Job description

Overview

Service Advisor – Basic Salary: From £27,000; OTE: Up to £35,000, uncapped; Location: Wakefield

Benefits: 25 days' holiday + bank holidays; Car benefit scheme; Family run

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications

• Must have previous experience as a Service Advisor
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Previous experience Upselling
• Full manual UK Driving Licence

How to Apply

If you are interested in this Service Advisor position, please contact Lucy @ Auto Skills and quote job number: 50592