Service Advisor

Flame Recruitment; Chelmsford; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor / Aftersales Advisor in Chelmsford. In this role, you will respond to customer requests, manage bookings, and track vehicles through the workshop. The ideal candidate will have dealership experience and excellent customer service skills. With potential annual bonuses of up to £3,600 tax free after a year, this is a fantastic opportunity for those with a background in the UK automotive industry.

Benefits

Annual bonuses up to £3,600 tax-free

Secure working environment

Qualifications

• Previous experience as a Service Advisor in a main dealership or independent workshop.
• Full UK driving licence is essential.
• Must have the right to work in the UK.

Responsibilities

• Respond to customer requests and book vehicles for service.
• Track vehicles through the workshop and hand over to customers.
• Manage customer complaints and contribute to service process improvements.

Skills

Excellent customer service skills

Ability to manage own performance

Job description

Service Advisor / Aftersales Advisor

Location: Chelmsford

Salary: 30k basic – 35k OTE + benefits

Hours: Monday to Friday 8.00 – 6.00 – NO WEEKEND ROTA!

Flame Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client’s main dealership in Essex.

Duties for our Service Advisor / Aftersales Advisor role:

• Responding to customer requests
• Booking in vehicles for service / repair
• Checking in vehicles
• Track vehicle through the workshop
• Handover the vehicle
• Achieve incremental sales
• Use technology effectively
• Manage your own performance
• Contribute to effective working
• Deal with customer complaints
• Contribute to improved service processes

About you – the successful Service Advisor / Aftersales Advisor:

• Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop
• Excellent customer service skills
• Full UK driving licence

Well, a big benefit of an EOT acquiring a controlling stake in a business is that it protects the business and its employees from the uncertainty associated with a third‑party takeover, and risks that come with that.

A fantastic benefit to you as a potential employee is that a company owned by an EOT can also pay annual bonuses of up to £3,600 to its employees free of income tax.

In essence, you can be comforted by more security with the potential of earning additional bonuses up to £3,600 tax free, once employed for 12 months.

Apply only if you have:

• Service or Aftersales Advisor background within the UK automotive industry
• Full UK driving licence
• The right to work in the UK (sponsorship is not available)

To apply for this Service Advisor / Aftersales Advisor vacancy, please get in touch with Flame Recruitment.

At Flame Recruitment, we specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.