Service Administrator - Glasgow Family Support Services

Aberlour; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Job summary

An established industry player is seeking a dedicated Service Administrator to join their Glasgow Family Support Services. This role is pivotal in supporting families affected by domestic abuse, providing essential administrative support and ensuring smooth operations. The position requires strong organizational skills and proficiency in Microsoft Office, as well as a compassionate approach to communication. Join a forward-thinking organization committed to making a difference in the lives of families, with opportunities for professional growth and development in a supportive environment.

Qualifications

• Experience in busy office or social care settings is essential.
• Proficiency in Microsoft Office is required.

Responsibilities

• Handle varied administrative tasks including financial administration.
• Be the first point of contact for families, providing friendly support.

Skills

Administrative Experience

Microsoft Office Proficiency

Communication Skills

Organizational Skills

Education

SCQF Level 7 Qualification

Job description

Community Development & Social Enterprise

Disability

Equality & Law

Health

Housing & Homelessness

Learning

Local

Local Infrastructure Organisation

Older People

Other

Social Care

Youth

If you have an account on Goodmoves, you can shortlist jobs you are interested in.

• Contractual hours: 34.75. Fixed term until 31st March 2026
• Job reference: REQ001390

Role

About Bridges Partnership - Glasgow

The Bridges Partnership is jointly provided by Aberlour Glasgow Family Support Service and Shelter Scotland to support mothers and their children living in the North East of Glasgow affected by domestic abuse.

About Glasgow Perinatal Service

Aberlour has received funding from Scottish Government for a Service Manager and 6 posts to support new parents pre and post-birth across Glasgow, aiming to facilitate recovery from problematic substance use and improve parenting capacity and confidence.

The service operates 7 days a week, from 8am to 8pm, offering strength-based whole family support from pre-birth to the baby's first birthday.

What we are looking for....

The role of Service Administrator involves varied administrative tasks, including financial administration, ordering office equipment, and supporting file recording systems. You will be the first point of contact for families, requiring friendly and appropriate responses, especially in urgent situations.

Applicants should have administrative experience in busy office or social care settings, be proficient with Microsoft Office, and possess excellent communication and organizational skills. A professional qualification at SCQF level 7 or equivalent experience is required.

Aberlour is committed to safeguarding and uses PVG checks in its recruitment process. We also adhere to Data Protection Guidelines.

Location: Glasgow Family Support Services, Postcode: G51 4EB

Additional services include Forth Valley Perinatal Service, supporting new parents across Forth Valley, and Tayside Perinatal Service, supporting parents in Perth and Kinross, Dundee, and Angus, with similar roles and objectives.

Other roles include residential childcare positions, advocacy roles with Who Cares? Scotland, and opportunities to work with Care Experienced children and young people, emphasizing respect, innovation, integrity, and challenge in practice.