Service Administrator - Glasgow Family Support Services

Scottish Council for Voluntary Organisations; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a dedicated Service Administrator to join their team in Glasgow. This role involves a variety of tasks, including financial administration and supporting families in need. Ideal candidates will possess strong organizational and communication skills, along with proficiency in Microsoft Office, particularly Excel. The position offers a unique opportunity to make a positive impact on families affected by domestic abuse while working in a supportive environment. If you are passionate about helping others and have the required administrative experience, this role could be perfect for you.

Qualifications

• Experience in a busy office or social care environment.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Financial administration and ordering office equipment.
• First point of contact for families, welcoming them into offices.

Skills

Administrative experience

Communication skills

Organizational skills

Microsoft Office proficiency

Excel proficiency

Education

Professional qualification at SCQF level 7

Job description

• Contractual hours 34.75. Fixed term until 31st March 2026
• Job reference REQ001390

Role

About Bridges Partnership - Glasgow

The Bridges Partnership is jointly provided by Aberlour Glasgow Family Support Service and Shelter Scotland to provide support to mothers and their children living in the North East of Glasgow areas who are or have been affected by domestic abuse.

About Glasgow Perinatal Service

Aberlour has always seen the benefit of early intervention and is pleased to have received funding from the Scottish Government for a Service Manager and 6 new posts to work across Glasgow supporting new parents pre and post birth. By working alongside new parents, we aim to facilitate recovery from problematic substance use and improve parenting capacity and confidence to positively impact outcomes for both parents and their babies.

The service operates 7 days a week within hours of 8am to 8pm to flexibly meet the needs of the families supported. It covers prebirth to the first birthday, offering strength-based whole family support.

What we are looking for....

The role of Service Administrator at Aberlour involves varied tasks including financial administration, ordering office equipment, and supporting file recording systems. You will be the first point of contact for families, welcoming them into our offices and responding to urgent needs in a friendly, helpful manner.

Ideal candidates will have administrative experience in a busy office or social care environment, be proficient with Microsoft Office, especially Excel, and possess excellent communication and organizational skills. A professional qualification at SCQF level 7 or equivalent experience is required.

We encourage you to review our values to understand the qualities we seek in our employees.

Aberlour is committed to safeguarding and welfare, employing rigorous recruitment processes including PVG checks, and follows Data Protection Guidelines.