Service Administrator - Fast-Paced Auto Service Support

Lookers; Stoke-on-Trent; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Structured pay scales

Generous annual leave

Enhanced family leave

Techscheme

Job summary

Stoke BMW, part of Lookers, is seeking a highly organised Service Administrator to support the service department’s day-to-day operations. You will assist Service Advisors, manage bookings, prep job cards, and communicate with customers to ensure a first-class service experience.

Hours are 42 per week, Monday to Friday 8:00am–5:00pm, salary £27,000 per annum, permanent full time. We offer structured pay progression, generous annual leave and a broad benefits package.

Responsibilities

• Supporting service advisors
• Assist customers at the drive-thru entrance
• Prep job cards for incoming customers
• Making pre-calls to customers
• Providing excellent customer service
• Creating bookings for customers

Job description

Stoke BMW, part of Lookers, is seeking a highly organised Service Administrator to support the service department’s day-to-day operations. You will assist Service Advisors, manage bookings, prep job cards, and communicate with customers to ensure a first-class service experience.

Hours are 42 per week, Monday to Friday 8:00am–5:00pm, salary £27,000 per annum, permanent full time. We offer structured pay progression, generous annual leave and a broad benefits package.