Service Administrator

Operam Education Group; Bamber Bridge; On-site; GBP 21,000 - 31,000; Full time

Benefits offered by this job

Up to 34 days annual leave

Enhanced sick pay

Life assurance

Employee Assistance Programme

Birthday day off

Wellbeing day off

Pledge volunteering days

Reduced hours in school holidays

Eye care

Job summary

Bridge Education, part of Operam Education Group, is seeking a Recruitment Administrator to support candidates through the recruitment and onboarding process and to help consultants deliver an excellent service to schools and candidates. This apprenticeship-open role supports registration, paperwork, and continuous improvement within a friendly, collaborative team.

Based in our City office, you’ll coordinate checks, maintain up-to-date records and help ensure a positive candidate experience from

Qualifications

• Experience in a people-focused role or administration.
• Strong organisational skills and ability to manage multiple tasks and deadlines.
• Excellent attention to detail and accurate record keeping.
• Confident communication with candidates and colleagues.
• Proactive attitude with follow-up on outstanding information.
• Ability to build positive relationships and provide great service.

Responsibilities

• Support candidates through recruitment and onboarding.
• Coordinate onboarding and registration paperwork and checks.
• Input candidate data into internal systems and maintain records.
• Coordinate DBS, right-to-work checks and references as required.
• Liaise with candidates and consultants to keep processes moving.
• Monitor visas and other documentation to ensure validity.
• Support schools with candidate documentation and safeguarding needs.

Skills

People-focused experience

Organisation skills

Communication skills

IT skills

Proactive attitude

Job description

Monday – Friday | 40 hours per week | Flexible working between 7am–5pm

THIS ROLE IS OPEN TO AN APPRENTICESHIP

Who are Bridge Education?

Bridge Education is part of Operam Education Group, a growing group of specialist education recruitment businesses supporting schools across the UK. Based in our London office, Horizon Teachers places teaching and support staff across London and the Home Counties.

We're looking for a Recruitment Administrator to join our team, supporting candidates throughout the recruitment and onboarding process and helping our consultants deliver an excellent service to the schools and candidates we work with.

This is a varied, people-focused role where you'll play an important part in keeping the recruitment process running smoothly. From supporting candidates with their registration and paperwork to coordinating checks and keeping records up to date, you'll help ensure candidates have a positive experience from the moment they join us.

More than just a job, it's a career. You'll benefit from group-level training, ongoing support and career development, with opportunities to build your skills and progress within a wider business. Based in our bright, vibrant City office, you'll join a fun, collaborative team where your contribution genuinely makes a difference.

What will you be doing as a Recruitment Administrator?

• Candidate support: Act as a key point of contact for candidates, answering queries, providing updates and guiding them through the recruitment and onboarding process.
• Onboarding and registration: Support candidates with their registration paperwork, ensuring all required information and documentation is received and processed efficiently.
• Recruitment administration: Input candidate details onto internal systems, maintain accurate records and ensure candidate files are organised and up to date.
• Compliance checks: Coordinate DBS checks, right-to-work checks, references and overseas criminal record checks where required, following up on outstanding documentation.
• Communication and coordination: Liaise with candidates and recruitment consultants to keep the onboarding process moving and resolve any outstanding issues.
• Document management: Monitor visas and other relevant documentation to ensure they remain valid and up to date.
• Service delivery: Help provide a smooth, efficient and professional experience for candidates, ensuring queries are handled promptly and deadlines are met.
• Team support: Work closely with the wider recruitment team and assist with administrative requests from schools relating to candidate documentation and safeguarding requirements.

What skills and experience are we looking for?

We're looking for someone who is organised, proactive and enjoys working with people. You might already have experience in recruitment or administration, come from a teaching or education background, or have worked in a customer-focused role where communication and organisation are key.

You'll ideally have:

• Experience in a people-focused role, whether that's teaching, education, customer service, administration, recruitment or a similar environment.
• Strong organisational skills and the ability to manage multiple tasks and deadlines.
• Excellent attention to detail, with the ability to keep information accurate and up to date.
• Confident communication skills and a helpful, professional approach when dealing with candidates and colleagues.
• A proactive attitude, with the confidence to follow up on outstanding information and take ownership of tasks.
• The ability to build positive relationships and provide a great service to the people you support.
• Good IT skills and the ability to learn new systems.
• A flexible approach and a willingness to learn and develop.

You don't need previous recruitment experience to apply. We're interested in people with the right attitude and transferable skills, including those from teaching, education, customer service, hospitality or other service-led backgrounds.

If you enjoy helping people, keeping things organised and working as part of a busy team, this could be a great opportunity to take the next step in your career. We'll support you in developing the knowledge and skills needed to succeed in recruitment administration, including the processes involved in getting candidates ready to work in schools.

Our employee benefits

• Up to 34 days annual leave, plus bank holidays
• Enhanced sick pay after two years' service
• Life assurance
• Employee Assistance Programme
• Birthday day off
• Wellbeing day off
• Three Pledge Days per year for volunteering
• Reduced working hours during school holidays
• Eye care support

As part of Operam Education Group, you'll have access to wider learning and development opportunities, with the chance to build your experience and explore future progression within the business.

Our commitment to inclusion

As a proud member of Inclusive Employers, we are committed to creating a diverse, welcoming and equitable workplace. We believe in providing a fair and transparent recruitment process, where every candidate is assessed solely on their skills, experience and potential.

If you require any reasonable adjustments during the application process or at any stage of the interview, please let us know. We are committed to making the necessary accommodations to support you fully.

Please note that all successful candidates will be required to provide proof of their right to work in the UK before commencing employment.

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Reference

operameducationgroup/TP/5560/209