Server/Waiter/Waitress

Heartwood Collection; Godalming; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team at Heartwood Collection as a Waiter/Waitress in Godalming. Enjoy a supportive environment with opportunities for development and progression. Be part of a multi-award-winning hospitality group committed to delivering exceptional service and quality food.

Benefits

Pay based on National Living Wage + TRONC

Bespoke training and development

Employee Assistance Program

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Up to £1,500 Referral Bonus

50% off food at Heartwood Inns

Birthday gift and Long Service Recognition

Discounts on retailers via Reward Gateway

Cycle to Work Scheme

Qualifications

• Great interpersonal skills to make guests feel special.
• Flexible and reliable with a passion for excellent service.

Responsibilities

• Deliver excellent service to guests.
• Provide a warm and genuine experience.

Skills

Interpersonal Skills

Flexibility

Passion for Service

Job description

Waiter / Waitress

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.

We are excited to announce our opening in the beautiful town of Godalming in early summer 2025.

Nestled in the charming town of Godalming, the former Manor Inn is transforming into The Ragged Robin, a proud addition to the Heartwood Collection. Currently undergoing a multi-million-pound refurbishment, this historic 18th-century gem is being reimagined as a warm, characterful pub with a cosy yet quirky charm. Set against the stunning backdrop of the River Wey and rolling meadows, The Ragged Robin will feature a 150-cover restaurant & bar offering exceptional food & drink, 100 external covers for al fresco dining in picturesque surroundings, and 19 boutique bedrooms for a stylish countryside retreat.

Recruitment Days are being held at:

Broadwater Pavilion (Guildford Rugby Club)
Guildford Rd, Godalming GU7 3DH

(Interviews are at this location, not at The Ragged Robin)

Wednesday 7th May 10:00 am - 5:00 pm
Thursday 8th April 10:00 am - 5:00 pm

Come and see us or apply online to guarantee a spot. Our team will contact you to book and confirm an interview slot on these days.

What we offer:

• Pay based on National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• You have an interest in great quality food and high standards

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship.