Server/Waiter/Waitress

Heartwood Inns; Eastbourne; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join an award-winning hospitality group as a Waiter/Waitress in a vibrant and cozy environment. This role offers a unique opportunity to connect with guests and provide exceptional service in a community-focused setting. With a commitment to quality food and a supportive team, you'll thrive in a culture that values your contributions. Enjoy perks like flexible hours, training programs, and generous discounts while being part of a company recognized as one of the best places to work. If you're passionate about hospitality and making a difference, this is the perfect opportunity for you.

Benefits

Enhanced Maternity & Paternity leave

Up to £1,500 Referral Bonus

50% off food

Discounts on retailers and experiences

Cycle to Work Scheme

Bespoke training and development

Instant pay access

Birthday gift

Long Service Recognition

Qualifications

• Passionate about delivering excellent service and making guests feel special.
• Interest in great quality food and high standards.

Responsibilities

• Provide exceptional service to guests in a warm and genuine manner.
• Assist in creating a welcoming atmosphere at the venue.

Skills

Interpersonal Skills

Customer Service

Flexibility

Reliability

Job description

Join to apply for the Server/Waiter/Waitress role at Heartwood Inns.

At Heartwood Collection, we’re looking for passionate and vibrant individuals to join our team as a Waiter / Waitress. We are an award-winning group of cozy pubs and atmospheric brasseries that feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What We Offer

• Pay based on the National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at Heartwood Inns or Brasserie Blanc, plus 20% for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You

• You’re a people person with great interpersonal skills who loves making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• You have an interest in great quality food and high standards

Additional Information

We are a multi-award-winning hospitality group, including being a Sunday Times Best Places to Work winner 2024 and a double winner at the Publican Awards 2024, with plans to expand further. We offer progression opportunities across our estate. Please note, we cannot accept applications from overseas or those requiring sponsorship.

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Hospitality

Join us and be part of a community that’s warm, genuine, and full of life. The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.