Server, Swilcan Loft - (req73344)

Sterling Kohler; United Kingdom; Remote; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Free meals & beverages on duty

Staff discounts across resort

Free on-site parking

Wellbeing & fitness centre access

Cycle2Work programme

Perkbox discounts

Refer a friend rewards

Job summary

Old Course Hotel in St Andrews is seeking friendly servers for the Swilcan Loft Restaurant. This casual, zero-hours role focuses on delivering accurate orders and warm, professional service to guests in a luxury resort setting.

You will be part of a celebrated hospitality team, with clear opportunities to develop guest service skills, learn from experienced colleagues, and enjoy resort perks including staff meals and discounts. Apply to join a leading destination in golf hospitality.

Qualifications

• Previous server and customer service experience.
• Great communication skills and an enthusiastic approach; you're well organised and punctual.
• Keen eye for detail, an organised approach and willingness to exceed guest expectation.
• You want to be the best and work with the best – learning from the experts in our team and sharing your knowledge with us.
• A positive “can do” attitude to solving problems in a professional and courteous manner

Responsibilities

• Take and deliver accurate orders while ensuring prompt and professional service.
• Attending to guest queries and enquiries in a caring and helpful manner, and with a commitment to addressing issues positively.
• Maintain the highest standards of service, restaurant setup and presentation; engage with guests to exceed expectations and make their stay memorable.

Skills

Customer service

Communication

Punctuality

Team player

Job description

About Us

At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.

Why Join Our Team?

With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.

We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.

We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access.

Our benefits don’t end there, in your spare time, we also superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.

A career at Old Course Hotel, what’s not to love?

• All benefits subject to availability

About the Role

Our award-winning Food and Beverage team are at the hub of our business, we have a multiple exciting opportunities across our various outlets. We are looking for servers to join our Swilcan Loft Restaurant.

Your responsibilities will include:

• Take and deliver accurate orders while ensuring prompt and professional service.
• Attending to any guest queries and enquiries in a caring and helpful manner, and with a commitment to dealing with their issues in a positive way.
• You’ll maintain the highest standards of service; restaurant setup and presentation throughout the outlet
  Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us memorable in every way

To be successful in this role you will have:

• Previous server and customer service experience.
• Great communication skills and an enthusiastic approach; you're well organised and punctual.
• Keen eye for detail, an organised approach and willingness to exceed guest expectation.
• You want to be the best and work with the best – learning from the experts in our team and sharing your knowledge with us.
• A positive “can do” attitude to solving problems in a professional and courteous manner

Hours

Casual 0hrs per week

Salary

up to £13.28 per hour

Why you’ll Love Working With Us

• Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks.
• Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop)
• Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
• Wellness, Your Way – Enjoy free access to our on-site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20-metre pool, sauna and hot tub. Relax, recharge, repeat.
• Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations.
• Cycle2Work – Stay active and save money with our Cycle2Work programme, good for you and the planet.
• Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app.
• Get Rewarded - Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
• 24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.

The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.