Senior Workplace Tech Lead - Onsite UK

PHET Enterprise Services (AP) Limited, Philippines Regional Operating Headquarters; England; On-site; GBP 85,000 - 110,000; Full time

Job summary

DXC Technology in Hampshire is seeking a Workplace Tech Lead to act as the onsite senior technical lead for end‑user computing, supervising desktop support teams and overseeing VIP user support.

You will coordinate with DXC Level 3/4 engineering, security, and regional teams to resolve complex issues across Windows 11, Microsoft 365, networking, cloud services and meeting‑room technology, ensuring service quality and alignment with corporate standards.

Qualifications

• Experience leading onsite workplace IT support teams.
• Strong troubleshooting for Windows 11, M365, Outlook, Teams.
• Ability to mentor and transfer knowledge to junior staff.
• Active DV security clearance and meet UK residency requirements.

Responsibilities

• Provide technical direction to onsite desktop and workplace support teams.
• Mentor junior team members and support knowledge transfer.
• Act as primary escalation point for complex workplace incidents.
• Coordinate with Level 3/4 engineering, architecture and security teams.
• Oversee desktop support services, including VIP users.
• Review and approve service requests and changes.
• Troubleshoot Windows 11, M365, Outlook, Teams and networking.

Skills

Troubleshooting Windows & end-user on‑

Education

Degree in Computer Science / IT

ITIL certification

Tools

ServiceNow

Azure

AWS

GCP

Windows Server

Job description

DXC Technology in Hampshire is seeking a Workplace Tech Lead to act as the onsite senior technical lead for end‑user computing, supervising desktop support teams and overseeing VIP user support.

You will coordinate with DXC Level 3/4 engineering, security, and regional teams to resolve complex issues across Windows 11, Microsoft 365, networking, cloud services and meeting‑room technology, ensuring service quality and alignment with corporate standards.