Senior Workplace Facilities Coordinator

Rapid7 International Limited; Belfast City District; On-site; GBP 40,000 - 50,000; Full time

Job summary

Rapid7 International Limited is seeking a Senior Workplace Facilities Coordinator in Belfast to ensure the office runs smoothly and delivers an outstanding workplace experience. You will manage day-to-day facilities operations, lead key site vendors, and collaborate with cross-functional teams to foster a safe, engaging environment for employees and visitors.

You will oversee desk booking, visitor management, service tickets, and security systems, while driving preventive maintenance, life

Qualifications

• 3-5 years of progressive experience in facilities, workplace operations, or corporate services within a corporate environment.
• Technical knowledge of building systems (BMS, MEP) and vendor management.
• Strong written and verbal communication to align cross-functional teams.
• Ability to analyze occupancy and operational data to inform decisions.
• Proactive in change management and problem solving.

Responsibilities

• Manage relationships with building management, janitorial, security and facility vendors.
• Oversee workplace applications like desk booking, visitor management, service tickets and security systems.
• Lead preventive maintenance, life safety, EH&S and regulatory compliance programs.
• Direct food & beverage program at HQ and manage budget discipline.
• Coordinate MAC moves and space planning to optimize team alignment.
• Oversee local operating expenditures including utilities, CAM and site services.

Skills

Workplace operations

Vendor management

Cross-functional collaboration

BMS knowledge

MEP infrastructure

Data-driven decisions

Office software tech

Tools

OfficeSpace

Brivo

Google Workspace

Job description

Senior Workplace Facilities Coordinator

Rapid7 is seeking a Senior Workplace Facilities Coordinator to ensure our Belfast Office operates at peak performance while delivering an exceptional workplace experience. In this dynamic role, you will manage day-to-day facilities operations, lead key site vendors, and foster strong cross-functional partnerships to create a safe, seamless, and engaging environment for our Moose and visitors.

About the Team

The Global Real Estate & Workplace Experience team shapes the physical and operational environments that empower Rapid7 employees to do their best work. We are dedicated to creating scalable, customer-centric, and sustainable workplace strategies that reflect our culture and support business growth.

About the Role

As a Senior Workplace Facilities Coordinator, your primary responsibility will be to independently manage and optimize comprehensive facilities operations at our Belfast Office. Specifically, your focus will be to:

• Manage operational relationships with building management, janitorial, security, and facility vendors to ensure high service standards.
• Oversee workplace applications including desk booking, visitor management, service tickets, and physical security systems.
• Execute facilities protocols covering preventive maintenance, repairs, life safety, environmental health and safety (EH&S), and regulatory compliance.
• Direct the Boston HQ food & beverage program to deliver quality offerings while maintaining fiscal discipline.
• Provide hands-on coordination for onsite events, bringing high energy and alignment to Rapid7 culture.
• Partner with local leadership and cross-functional teams to ensure workplace environments directly support business goals.
• Coordinate space planning, occupancy tracking, and moves-adds-changes (MAC) to optimize team alignment and building performance.
• Oversee the local operational expenditure budget, managing utilities, CAM, repairs, and site service expenses responsibly.

*This role requires daily attendance in the office, 5 days per week*

The skills and qualities you’ll bring include:

• Bring 3-5 years of progressive experience in workplace operations, facilities management, or corporate services within a corporate environment.
• Demonstrate technical knowledge of Building Management Systems (BMS), MEP infrastructure, and vendor management principles.
• Communicate with clarity, intent, and impact across written and verbal platforms to foster alignment and engagement.
• Drive cross-functional collaboration to build strong internal networks and deliver sustainable workplace improvements.
• Demonstrate strong analytical capability using occupancy and operational data to inform decisions and solve complex issues.
• Navigate change and ambiguity proactively, taking full ownership of operational challenges and implementing structured solutions.
• Demonstrate strong accountability and attention to detail while prioritizing multiple operational tasks efficiently.
• Leverage familiarity with tools such as OfficeSpace, Brivo, or Google Workspace to optimize office processes.
• Think big while acting small, translating high-level workplace culture, space planning, and sustainability strategies into concrete day-to-day operational execution.
• Embark on core values to foster a culture of excellence that drives meaningful impact and collective success.

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences.

#LI-PB1

About Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,500+ customers against bad actors and threats means we're continuing to push the envelope just like we've been doing for the past 20 years.

If you're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.

Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research-using these insights to optimize our products and arm the global security community with the latest in attacker methodology. Trusted by more than 11,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what's next.