Senior Workforce Software Implementation Lead

Accenture UK & Ireland; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Accenture UK & Ireland is seeking a Senior Business Consultant specializing in Workforce Software implementation. You will lead end-to-end deployment, driving client transformation across scheduling, attendance, absence management and analytics.

Strong product knowledge and executive-level communication are essential. In this role you will partner with HR, Operations and IT to map future-state processes, configure modules, and design integration with payroll and ERP systems.

Qualifications

• Extensive experience implementing Workforce Software (WorkForce Suite/EmpCenter) or similar enterprise WFM platforms.
• Strong business process mapping and requirements gathering skills.
• Experience configuring time and attendance rules, shift patterns, leave accruals, and analytics.
• Ability to lead client engagements with HR, Operations and IT teams.
• Proven capability to document complex business requirements into functional designs.
• Experience facilitating discovery workshops and workshops with senior stakeholders.
• Familiarity with integration frameworks connecting WFM tools to payroll, HRIS and ERP systems.
• Excellent communication and facilitation skills with senior client stakeholders.

Responsibilities

• Lead the full implementation lifecycle for Workforce Software, acting as the senior functional lead for client engagements.
• Partner with client HR, Operations, and IT teams to understand workforce management challenges and define optimised future-state solutions.
• Facilitate discovery workshops and process mapping sessions to capture scheduling rules, leave policies, pay rules, and compliance requirements.
• Design and configure Workforce Software modules including Time & Attendance, Scheduling, Absence Management, Forecasting, and Analytics.
• Develop integration designs for connections between Workforce Software and payroll, HRIS, and ERP platforms.
• Manage UAT cycles, coordinate test scripts and defect resolution, and drive client sign-off activities.
• Produce high-quality project artefacts including functional specifications, configuration workbooks, data migration plans, and training content.
• Support data migration activities including extraction, transformation, and validation of historical time and attendance records.
• Provide hyper-care support post-go-live and ensure effective knowledge transfer to client system administrators.
• Contribute to internal capability building through mentoring, knowledge sharing, and participation in practice development initiatives.
• Support business development by contributing to RFP responses, solution demonstrations, and client workshops during the pre-sales process.

Job description

Accenture UK & Ireland is seeking a Senior Business Consultant specializing in Workforce Software implementation. You will lead end-to-end deployment, driving client transformation across scheduling, attendance, absence management and analytics.

Strong product knowledge and executive-level communication are essential. In this role you will partner with HR, Operations and IT to map future-state processes, configure modules, and design integration with payroll and ERP systems.