Senior Workforce Planning Officer

Betsi Cadwaladr University Health Board; Llanfairfechan; On-site; GBP 40,000 - 52,000; Full time

Job summary

Betsi Cadwaladr University Health Board in North Wales is recruiting a Senior Workforce Planning Officer on a fixed-term/secondment basis until 28 February 2027. The role supports workforce planning across services, analysing data, and developing sustainable workforce solutions.

You will engage with many stakeholders, provide planning advice, and lead training to embed workforce planning within service and financial planning cycles. Welsh language skills are desirable but not essential.

Qualifications

• Educated to Degree level or equivalent experience in a specialist HR setting.
• Project management knowledge from postgraduate diploma or equivalent experience.
• Understanding of programme/project management processes.
• Commitment to CPD and NHS/BCU policies.

Responsibilities

• Support the organisation to plan their workforce using standardised approaches.
• Develop local workforce plans in collaboration with stakeholders.
• Promote multi-disciplinary workforce plans and skill-mix changes.
• Deliver data improvement work and dashboard reporting.
• Present data with explanations aligned to organisational needs.
• Act as a workforce planning expert in tooling and methods.
• Deliver engagement sessions, training and guidance.

Skills

Workforce planning

Project management

Stakeholder engagement

Data analysis

Education

Degree level education

Tools

BI dashboards

PowerPoint

ESR

Job description

Job Overview

This post is fixed term/secondment until 28 February 2027 to meet the service needs

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.We are pleased to advertise an exciting secondment opportunity for a Senior Workforce Planning Officer within the People Services Team. This role offers an excellent opportunity to develop expertise in workforce planning while working with colleagues across BCUHB to support the delivery of robust workforce plans and sustainable workforce solutions.

Main duties of the job

Support workforce planning and education commissioning projects across BCUHB, working with services to develop workforce plans, analyse workforce data, identify future workforce needs, to help services deliver sustainable workforce solutions. You’ll engage with a wide range of stakeholders, provide workforce planning advice and training, and contribute to service improvement and workforce redesign initiatives. The role requires resilience and professionalism, a proactive and analytical individual with experience in workforce planning, project management, service improvement or transformation. You’ll have strong communication and stakeholder engagement skills, be confident working with data and producing reports and undertaking training. We are looking for someone who can motivate and build relationships across services, work independently and maintain momentum when managing competing priorities.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

• Support the organisation to plan their workforce by using standardised approaches and methodology to deliver robust workforce plans.
• Support the development of local workforce plans aligned to the BCU workforce planning process, and work with stakeholders to embed within the service and financial planning cycle.
• Promote workforce models which support multi-disciplinary, multi-professional and multi-agency workforce plans across services, supporting discussions to drive changes to skill mix including the use of extended, advanced and new roles to foster innovation and workforce redesign, considering patient pathways, providing support and guidance in the delivery of workforce solutions appropriate to the needs of the service.
• Delivering data improvement work including data entry, cleansing and data quality improvement, analytics and dashboard reporting
• Ensure that workforce planning monitoring reports are accurate and informative, accompanied by adequate explanation and presented in a manner which is easily understandable for the target audience and related to organisational needs; working with finance colleagues and others to ensure consistency of data reported.
• Act as a workforce planning expert in the use of workforce planning tools.
• Deliver workforce planning engagement sessions, training and advice and guidance on resources within the organisation.
• Taking an active role in the workforce planning meetings and events to support them in their role.

Person specification

Qualifications And Knowledge

Essential criteria

• Educated to Degree level or possess equivalent experience/qualifications or significant experience of working at a similar level in a specialist area ie: Workforce Planning, Workforce Optimisation/Transformation.
• Project management specialist knowledge acquired through post graduate diploma level or relevant demonstrable equivalent experience acquired in a specialist HR setting.
• Understanding of programme/project management processes
• Demonstration of Continued Professional Development (CPD).
• Knowledge of NHS/BCU organisation policies, processes and culture.
• A willingness to undertake training as appropriate to the role.

Desirable criteria

• Knowledge and understanding of The Six Steps Methodology to Integrated Workforce Planning.
• Demonstrate knowledge of new and emerging initiatives in Workforce Planning

Experience

Essential criteria

• Experience in delivery of workforce planning.
• Demonstrable project management experience with evidence of affecting change, process redesign and establishing monitoring/evaluation mechanisms ideally within an NHS setting.
• Experience of working in partnership with a range of organisations and stakeholders.
• Experience of working to targets and outcomes in a programme management environment.
• Experience of developing a range of reports displaying analysis and supporting narrative pieces in relation to complex information and writing concise and effective reports.
• Experience of producing project plans, risk logs, issues logs, milestones, needs assessments, training and communication plans.
• Experience of developing and delivering training and presentations.
• Experience of service improvements/optimisation and development.

Desirable criteria

• Experience of undertaking strategic workforce planning.
• Experience of working within the NHS.

Skills And Attributes

Essential criteria

• Welsh Language Skills are desirable levels 1 to 3 in understanding, speaking, reading, and writing in Welsh or willingness to work towards achieving this at levels 1-3.
• Ability to develop and maintain effective working partnerships with operational staff, professional groups and senior managers within the organisation and other relevant internal or external stakeholders.
• Ability to receive and communicate complex information in a multi-disciplinary working environment and across organisations
• Demonstrable experience of planning over short, medium and long-term timeframes and adjustment of plans and resource requirements accordingly.
• Good analytical skills with the ability to analyse and interpret complex information from a wide range of sources and produce high quality written reports in an appropriate format for the target audience.
• Able to interpret national, regional and local priorities and support services understanding objectives in line with such priority agendas.
• Able to work autonomously, effectively and efficiently under pressure.
• IT Skills: word processing, PowerPoint, spreadsheets, BI dashboards, ESR, O365 products and SharePoint.
• Excellent communication skills both written and verbal.

Other

Essential criteria

• Flexible approach to the needs of the service.
• Flexible approach to working commitment to mainstream equality and diversity through POD Policies, Procedures and Services
• Ability to travel within the BCU HB area and where appropriate to All Wales meetings and events.
• Ability to work on own initiative and organise own work without supervision.
• Self-motivated with an ability to deliver work in line with priorities and time-scales.
• Work to BCU values and behaviours on a daily basis.