Primary Care Contracts Officer

Betsi Cadwaladr University Health Board; Caernarfon; On-site; GBP 38,000 - 48,000; Full time

Job summary

Betsi Cadwaladr University Health Board (North Wales) seeks a proactive Primary Care Contracts Officer to support contracting with GPs and Community Pharmacies and contribute to Pan BCU projects. You will manage operational aspects of primary care contracts, lead on GMS elements, interpret policies to local needs, and advise on commissioning, contracts and performance.

Independent judgement, strong communication and collaboration with PCC/IHC teams are essential; Welsh language skills are

Qualifications

• Clear communication skills with strong written and presentation ability.
• Ability to develop and nurture key relationships with stakeholders.
• Facilitation and negotiation skills for complex contractual discussions.

Responsibilities

• Manage operational aspects of primary care contracts to support GP and Pharmacy services.
• Lead the GMS contractual elements within the division and interpret policies for local needs.
• Ensure compliance with NHS regulations and Welsh Government policy directions.
• Provide expert advice on commissioning, contracts and performance.

Skills

Clear communication

Relationship management

Negotiation

Education

Degree in relevant subject

Project/Financial management training

Job description

Job Overview

Primary Care Contracting has an excellent opportunity for a self-motivated, proactive and innovative individual to join the team.

We need an exceptional individual to fill a post as Primary Care Contracts Officer. This is a permanent, challenging and exciting role within Primary Care Contracting (PCC) which will be key to supporting the West IHC in all aspects of contracting with GPs and Community Pharmacies. The post holder will also provide support for Pan BCU projects and work programmes.

Main duties of the job

Responsible for managing agreed operational aspects of the primary care contracts to provide general medical and pharmaceutical services, taking the lead in specific areas as required.

Responsible for taking the lead role for the operational management of the agreed elements of GMS contracts within the division, interpreting policies to reflect local needs within the overall operational framework.

At the operational level, lead and co-ordinate local implementation of compliance to NHS Regulation and Primary Care Contracts, as well as Welsh Government’s policies.

Use expert and specialist knowledge of the statutory primary care contracts and regulations to advise and provide expertise on primary care issues in relation to commissioning, contracts, and performance.

Operate within broad national and local procedural guidelines, with minimal supervision, and exercise a significant measure of independent judgement in order to respond to, advise on and resolve basic contractual issues and concerns. This will involve decision-making on contentious issues where there may be a number of courses of action.

Work with staff within the PCC and IHC Team(s) to develop effective integrated team to deliver PCC operational plans and objectives, and ensure delivery of effective, high quality primary care services.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or

Person specification

Qualifications

Essential criteria

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.


• Further training or significant experience in project management, financial management or supporting change management processes.

Experience

Essential criteria

• Significant primary care contract experience including knowledge of: GMS contract, Quality and Outcomes Framework, GMS Regulation and SFE, Pharmacy Contract, Optometry Contract and Service Commissioning.


• Evidence of effective working and engagement with multidisciplinary teams in primary or secondary care


• Experience and understanding of evaluating and measuring the performance of health services.

Skills

Essential criteria

• Clear communication skills with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.


• Skills for nurturing key relationships and maintaining networks.


• Facilitation, influencing and negotiating skills to manage difficult, complex and sensitive situations where there may be a disagreement of views and achieve outcomes consistent with meeting objectives

Knowledge

Essential Criteria

• Understanding of the detailed statutory obligations of Health Board and NHS legislation with regard to primary care contracting.


• Knowledge and awareness of current issues in Primary Care and WG policy direction for the NHS Wales

Personal Qualities

Essential Criteria

• Resilient and flexible, dealing with diverse demands, challenges to decisions and expectations


• Ability to motivate others and work within an integrated team