Senior Workforce Analyst

South Central Ambulance Service Nhs; Harwell; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

NHS Pension Scheme

Flexible working

Learning & development opportunities

Wellbeing support

Job summary

South Central Ambulance Service NHS is seeking an experienced workforce data professional to join the People and Wellbeing Team in the Workforce Planning, Insights and Systems group. You will extract, analyse and report on HR data from ESR and related systems to support workforce planning and timely decision-making.

As a Subject Matter Expert on interfaces between systems, you will drive improvements, automation and robust data governance, collaborating with stakeholders across the organisation

Qualifications

• Educated to degree level in an information or mathematical/statistical related field or significant work-based experience.
• Excel to an advanced level through qualification or demonstrable skills.

Responsibilities

• Ensure data integrity of ESR and maintain data quality through ongoing validations.
• Support annual and strategic Workforce Planning and attend planning meetings.
• Become SME on interfaces between Workforce Systems and reporting within SCAS.
• Develop management information tools using ESR and other data systems.
• Identify opportunities to improve system usage, automate processes and reduce manual work.

Skills

Advanced Excel

Data analysis

Stakeholder engagement

Education

Degree in information or mathematical/statistical field

Tools

ESR

GRS

HR systems

Job description

Job overview

The People and Wellbeing Team are seeking an experience workforce data professional to join our Directorate.

The post holder will work as part of the Workforce Planning, Insights and Systems team, producing analysis and reporting of complex information relating to staff to support the management and planning of the workforce within South Central Ambulance NHS Trust in an accurate and timely manner.

They will extract, analyse and deliver information from existing HR systems to meet reporting requirements. They will continuously look for ways to improve workforce reporting and analysis, making the best use of data available and maintain subject matter expertise over ESR Workforce Information and Interfaces between other Workforce Systems.

Main duties of the job

The post holder will work with stakeholders across the business to ensure the data integrity of ESR, support with annual and strategic Workforce Planning, become an SME on interfaces between Workforce Systems and reporting within SCAS

The post holder will be constantly looking for ways to improve usage of existing systems to streamline processes, improve automation and reduce duplication and manual intervention. They will review existing systems and identify opportunities for innovations and improvements and maintain a good working knowledge of relevant SCAS systems.

Working for our organisation

At South Central Ambulance Service (SCAS), every role contributes to helping people when they need us most. Whether delivering frontline care, supporting our Emergency Operations Centres, or working in corporate and support services, your work makes a meaningful difference every day.

Our values of Caring, Professional and Honest guide everything we do. We care for our patients, communities and each other, act professionally with pride and a commitment to excellence, and work honestly, building trust through openness, integrity and respect.

We offer a range of learning and development opportunities, wellbeing support, flexible working where service needs allow, membership of the NHS Pension Scheme, and a variety of staff benefits. We also work in partnership with our recognised trade unions, Unison, Unite GMB and RCN, which provide members with workplace support, representation and advice.

SCAS is proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion. We strive to create a workplace where everyone feels they belong, are valued for who they are, and have opportunities to grow and succeed.

Join SCAS and help us deliver exceptional care when it matters most.

Detailed job description and main responsibilities

MAIN DUTIES AND RESPONSIBILITIES:

• To work with stakeholders across the business including scheduling, PTS, Ops leads, HR, recruitment, planning, finance and ICT.
• They will ensure the data integrity of ESR is secure and accurate, through on-going maintenance and data validations.
• To support with annual and strategic Workforce Planning and attend planning meetings as required
• Become the Subject Matter Expert on interfaces between Workforce Systems and reporting within SCAS
• They will contribute to the development of management information tools utilising ESR and other data systems as appropriate.
• The postholder will be constantly looking for ways to improve usage of existing systems to streamline processes, improve automation and reduce duplication and manual intervention.
• To spot opportunities for improvements, innovations and future proofing of systems.
• To monitor and communicate issues and research potential solutions, putting these forward to all relevant stakeholders in an appropriate medium including written reports and formal presentations.
• To attend meetings with external stakeholders such as NHSBSA and SBS.
• To deputise for Associate Director Workforce Planning and be involved in any senior leadership management activities as required.
• To role model the SCAS business behaviours of Team Work, Innovation, PWB47 Senior Workforce Analyst V1 22.09.2026 Caring and Professionalism.
• To support and coach other stakeholders to help improve their systems knowledge and understanding.
• Undertake data cleansing activities to prepare the data for migration to new solutions.
• To review existing systems and identify opportunities for innovations and improvements.
• To maintain a good working knowledge of all relevant SCAS systems such as ESR, GRS etc.

Qualifications

Essential criteria

• Educated to degree level in an information or mathematical/statistical related field or significant work-based experience.
• Excel to an advanced level either through a formal qualification or through demonstrable skills.

Desirable criteria

• Evidence of formal workforce planning training.

Knowledge

Essential criteria

• ESR, HR or Workforce data experience
• Experience of taking complex and sensitive personnel data and producing workforce reports for senior managers
• Experience of collation, analysis and dissemination of complex information or data such as personnel or payroll data.
• Experience of presenting complex data to all audiences.

We understand that some applicants may choose to use AI tools to assist with completing their application. While this is not against our guidelines, it’s important that your application remains an accurate and honest reflection of your own skills, experience, and achievements. Please ensure that any content generated or supported by AI truly represents you and your capabilities, as this will form the basis of our assessment throughout the recruitment process.

We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBTQ+ and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets). Here at SCAS we are proud to have a workforce that reflects the diverse community we serve. Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview and/or assessment (where applicable).

Please be assured that any requests for reasonable adjustments will not negatively affect your application.

As well as standard NHS benefits like generous holiday entitlement and an excellent pension scheme, we offer lots of extras for our staff.