Operational Team Leader - Thanet

Transformation Unit; Thanet District; Remote; GBP 49,000 - 57,000; Full time

Job summary

South East Coast Ambulance Service NHS Foundation Trust in Thanet is seeking an Experienced Paramedic to join the Operational Leadership team as a Band 7 Operational Team Leader. The role entails leading frontline clinicians, delivering patient care at the highest standard and upholding clinical safety.

The successful candidate will have at least two years' Band 6 experience, HCPC registration, and demonstrated leadership capability.

Qualifications

• Minimum of two years as a practicing Experienced Paramedic at Band 6 by the advert closing date.
• HCPC registration as a clinician.
• Proven leadership experience or working towards leadership duties.

Responsibilities

• Lead and manage an operational team to deliver high-quality patient care.
• Ensure delivery of clinical and non-clinical KPIs and maintain staff welfare and development.
• Perform Operational Command duties as required for major incidents.

Skills

Paramedic experience

Leadership

Clinical safety

Communication skills

Job description

Employer South East Coast Ambulance Service NHS Foundation Trust Employer type NHS Site Thanet Town Thanet Salary £49,387 - £56,515 Band 7 Salary period Yearly Closing 01/11/2026 23:59 Interview date 26/11/2026

Operational Team Leader - Thanet

Band 7

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to ‘support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities’. We are rated ‘Good’ for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust.

Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website.

Job overview

OPERATIONAL TEAM LEADER

Salary: Band 7

Locations: Thanet

We are looking for experienced and engaged Paramedic to join our operational leadership team at Thanet. The successful applicant will be a keen problem solver, a caring individual and dedicated to providing compassionate leadership to our frontline teams.

In order to apply, you must have successfully completed a minimum of two years as a practicing Experienced Paramedic at Band 6 by the advert closing date.

You will have the passion and drive to support your team to deliver the highest levels of patient care and clinical safety.

If shortlisted Interviews will take place on Thursday 26th November unfortunately no further dates will be available, Location to be confirmed.

Main duties of the job

We are looking for highly motivated, operationally focused HCPC registered clinicians who have a desire to develop and lead an effective operational team. This will be coupled with ensuring the delivery of clinical and non-clinical KPIs at .

Operational Team Leaders will provide a core of effective leadership, clinical and management support for their team including maintaining their welfare, supporting personal development and reviewing performance.

You will also be expected to perform Operational Command (formerly Bronze Command) duties that include large scale and major incidents.

You will act as a direct line manager for a team of operational staff providing them with support, welfare and development.

Working for our organisation

This role will require excellent communication skills, flexibility and a high degree of personal organisation to determine priorities and the ability to handle a range of issues. You will need to be an excellent problem solver, demonstrating flexibility in your approach to the changing priorities the Trust faces on a day-to-day basis.

These aforementioned attributes are integral to the role.

Detailed job description and main responsibilities

Operational Team Leaders will provide a core of effective leadership, clinical and management support for their team, including maintaining their welfare, supporting personal development and reviewing performance and progress.

The post holder will be responsible for leading and managing a team of staff within the operating unit, ensuring their continued development and clinical competence and will be responsible for all aspects of welfare for their team members, this will include all areas of sickness and absence management together with any staff welfare issues that may occur when performing theBronze function.

The post holder will be responsible for co-ordinating all aspects of Personal and Development Reviews within their own team and working
alongside other operational team leaders and clinical mentors within the operating unit to ensure a consistent approach.

PLEASE NOTE IN APPLYING FOR THIS ROLE YOU ARE AWARE THAT THERE IS A REQUIREMENT TO REMAIN AT THE LOCATION OFFERED FOR 12 MONTHS BEFORE APPLYING FOR A TRANSFER OF WORKNG LOCATION VIA THE TRUST TRANSFER PROCESS. ANY POSITIONS THAT COME AVAILABLE IN THIS 12 MONTH PERIOD THE TRUST WILL ADVERTISE AND APOINT ACCORDINGLY. THIS IS BECAUSE THE LEADERSHIP TEAM AND STAFF NEED STABILITY.

Person specification

Experience

• Band 6 experienced paramedic, with a minimum of 2 years (24 mths) experience at Band 6

Leadership

• Evidence of previous leadership roles undertaken within statement, or working towards this through job shadowing, previous acting up, CPD
• Compassionate leadership, or if they’ve not managed a team how they would approach this

Trust Values

• Evidences an understanding of our Trust values and how they work towards these in their current role

Personal Statement

• stakeholder/ relationship management

Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding, unless proven, relevant NHS or equivalent experience can be demonstrated.

Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination.

Going forward, for patient facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt in order to offer greater protection against exposure to the virus for front line staff.

In line with this recommendation, if you are successful in your application for a front line post, we will seek information from you in relation to your vaccine status, including exemption status, as applicable.

Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. This will either be a basic, standard, or enhanced check depending on the role. The level of check will be outlined in the conditional offer letter sent to successful applicants.

As part of the application process, you will be asked to declare any unspent/unfiltered convictions. If you are shortlisted you will then be sent a self declaration form, which must be completed prior to attending interview. for any queries relating to declarations, please contact the Recruitment Advisor listed on the vacancy.

The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities and services to support staff from different backgrounds.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disability who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups.

The Equality Act 2010 protects disabled people - including those with long term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable.

We are a committed to offering opportunities to individuals with disabilities and offer on-going support, should you be successful, with any adjustments you may need when performing your role.

When completing the application please use your name as it appears on your passport and please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process.

Please note that under our Trust policies, we're unable to employ anyone under the age of 18 years old.

The majority of our roles will include some travel between sites for business purposes. If the vacancy you’re applying for includes work related travel, you will be required to ensure that you hold and have covered the cost of suitable car insurance to support this.

Should you require an application form in an alternative format including large print or braille, please contact [e-mail] stating the vacancy reference number and we will be happy to provide this.

When completing the reference section, please include details to cover the last three years’ history.

Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion.

Follow our recruitment on Twitter @SECAmbRecruit and check out our Facebook page - SECAmb NHS Recruitment. You can also find us on Linkedin under South East Coast Ambulance Service NHS Foundation Trust.

We understand that AI tools can be useful for generating ideas or structuring your application. However, any content submitted must reflect your own experiences, skills, and understanding. Applications that are generated wholly or in large part by AI, without personalisation or accuracy, may be excluded from consideration. We value honesty, authenticity, and integrity in the recruitment process and expect all applicants to uphold these principles.

If you are a current SECAmb employee, by applying for this position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on the our dedicatedSection 2 page on The Zon e.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.