Senior Wellbeing Advisor

LLOYD'S REGISTER INTERNATIONAL; Eastleigh; On-site; GBP 10,000 - 11,000; Full time

Job summary

Solent Mind delivers Wellbeing services across Hampshire, including Eastleigh and surrounding areas. The Senior Wellbeing Advisor will conduct 1-1 assessments and facilitate courses and social groups to help clients achieve personal goals.

Based in Eastleigh, the role involves face-to-face and digital delivery, mentoring volunteers, and maintaining records. If you are passionate about inclusive mental health support, apply to join a dedicated team.

Qualifications

• Educated to a minimum level 2 standard or extensive relevant experience.
• Experience of working with vulnerable people with diverse needs.
• Experience of assisting with, or of delivering, courses/group sessions.
• Experience of working in a mental health setting.
• Personal experience of mental health issues.

Responsibilities

• Undertake assessments and reviews to support clients' wellbeing goals.
• Facilitate structured workshops and courses for clients and groups.
• Welcome clients and create a relaxed, purposeful environment in centres or online.
• Respond to initial contacts via phone, email, or in person with clear information.
• Input data into the service CRM and maintain records per policy.
• Support and mentor volunteers and student placements.

Skills

Communication skills

IT skills

Teamwork

Risk management

Community resources knowledge

Education

Level 2 standard or relevant experience

Job description

Reports To: Wellbeing Co-Ordinator / Wellbeing Manager

Direct Reports: Volunteers / Student Placements

Location: Eastleigh

Hours: 15 hours per week (either 2 days of 7.5 hours or 3 days of 5 hours)

Salary: £10,125 to £10,907.43 per annum (£24,975 to £26,905 full-time equivalent) - Solent Mind Band B

Contract: Permanent

Purpose:

Solent Mind delivers Wellbeing services across Hampshire, including Eastleigh, Winchester, Fareham and Gosport and the New Forest. This post is based in the Eastleigh locality. The Wellbeing services provide a range of support, including 1-1s, courses and workshops delivered both within the centres and via digital platforms.

The Senior Wellbeing Advisor will support clients through 1-1 assessments, facilitating educational courses and social/activity groups, with the aim of enabling people to achieve their goals in a personcentred and inclusive approach.

Principal Accountabilities:

To undertake assessments and reviews with clients to enable service users to better manage their mental health and wellbeing and to support their recovery.

To facilitate structured workshops and courses alongside other members of staff/volunteers, including those from other wellbeing services and partner organisations, either face-to face or on digital platforms.

Key Duties

To welcome people into the service, and to create an environment which is both relaxed and purposeful. This may be within the centres or via digital platforms.

To respond to initial contacts to the service, either by phone, email or in person, and to provide appropriate information.

To undertake initial assessments, either in person or by phone, and to identify agreed goals within a Wellbeing programme.

To deliver structured recovery-focused groups (i.e.Decider Skills, Anxiety Management, Self Esteem) either within the Centres or via digital platforms such as Zoom.

To support the service user to obtain information and advice that will assist them in the achievement of identified goals.

To encourage service users to access local community facilities and relevant on-line resources which may help to maintain their wellbeing.

To undertake reviews of service users’ progress towards their identified goals.

To share with other staff of the Wellbeing Centres and other agencies as appropriate information regarding the service users’ wellbeing in line with Solent Mind policies and procedures.

To maintain records in line with Solent Mind policies and procedures, including inputting data to the service CRM system.

To ensure that any income and expenditure is recorded and receipted in accordance with financial procedures and within delegated authority levels.

To attend relevant meetings related to the provision and delivery of Wellbeing services and to feedback relevant information to the Managers, Co-Ordinator and other staff.

To provide assistance and mentoring to volunteers and students when required, in agreement with Co-Ordinator/Managers.

To identify innovative ways of developing and improving the service.

Internal and External Liaison

Share appropriate information under Solent Mind’s Confidentiality and Risk Assessment Policy.

Develop and maintain good working relationships with associate organisations which share the building.

Develop and maintain good links with other providers and promote ways to maximise partnership working and increase our positive impact to local communities.

To attend relevant meetings/conferences/events and undertake training in line with the requirements of the post.

Attend staff meetings, supervision, case supervision and appraisal meetings as required.

General:

Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding and health & safety.

This list is non exhaustive, and other duties may be required to meet the needs of Solent Mind

• Qualifications/Education/Training:Educated to a minimum level 2 standard or extensive relevant experience


• Experience:Experience of working with vulnerable people with diverse needsExperience of assisting with, or of delivering, courses/group sessionsExperience of working in a mental health settingPersonal experience of mental health issues


• Knowledge/Skills/Competencies:Ability to work on own initiative and within a teamGood written and verbal communication skillsGood I.T. skills, including digital platformsAbility to self-reflect and learn from experience and specific situationsHaving a positive and inclusive attitude to people from diverse backgrounds,characteristics, and abilitiesAbility to manage risk and conflictGood local knowledge or the ability to research and identify appropriate communityresources


• Other:Commitment to Solent Mind's valuesCommitment to Solent Mind's Equal Opportunities and Diversity and Inclusion Policies Willingness to undergo a relevant DBS Check if requiredAbility to work flexible hours if required