Primary Care Team Leader (Winchester)

LLOYD'S REGISTER INTERNATIONAL; Lancaster; On-site; GBP 18,000 - 20,000; Part time

Job summary

Solent Mind is expanding its Primary Care services in Eastleigh and Winchester. The Primary Care Team Leader will oversee the Primary Care Wellbeing Advisors and Peer Support Workers across three Winchester-based Primary Care Networks, ensuring timely referrals, assessments and safeguarding compliance.

This role focuses on day-to-day management, staff development, and effective data use within CRM, coordinating with GP practices while upholding Solent Mind's values and quality standards.

Qualifications

• Experience supervising a team of staff & volunteers.
• Understanding of safeguarding, equality, diversity and inclusion issues.
• Excellent IT & Digital skills (MS Office & CRM systems).
• Ability to self-reflect and learn from experience.

Responsibilities

• Manage day-to-day operations of the team.
• Provide supervision and appraisal of team members.
• Ensure referrals, assessments and safeguarding processes are followed.

Skills

Team supervision

CRM systems

IT literacy

Communication skills

Safeguarding knowledge

Diversity & inclusion

Education

RQF level 3 qualification or equivalent

Tools

CRM Systems

Job description

Reports To: Service Manager (Eastleigh & Winchester)

Direct Reports: Primary Care Wellbeing Advisors & Peer Support Workers

Location: Primary Care Networks (Winchester area)

Hours: 22.5 hours per week (over 3 days)

Salary Range: £17,975.68 to £20,340 per annum (£29,560 - £33,448 full-time equivalent) - Solent Mind Band D

Solent Mind delivers Wellbeing services in Eastleigh and Winchester and is now expanding its offer to support the development of mental health and wellbeing services within Primary Care settings. The Team Leader will manage the Primary Care Wellbeing Advisors and Peer Support Workers based with GP practices in three Primary Care Networks:

Winchester City

Winchester Rural South

Winchester Rural North

Purpose:

Ensure effective day to day management of the team, working closely with the Service Manager to enable our services to run smoothly and respond to service-user needs.

Provide effective support, development, supervision and appraisal of team members ensuring that their work meets the required standards.

Support the day to day operational requirements of the service to ensure it runs smoothly and effectively, meeting Solent Mind quality standards.

Oversee the work of the Primary Care Wellbeing Advisors and Peer Support Workers and liaise with key staff within the Primary Care Network regarding caseload management.

Ensure patients are appropriately referred, assessed and supported, supporting Service Management on safeguarding and risk assessment processes and inputting/ utilising data within our CRM system (or equivalent NHS system) in line with caldicott principles.

Proactively seek out ways to develop the service in conjunction with the Service Manager.

Engage patients and community voices on the design and operation of our service, seeking regular feedback.

Produce relevant reports as requested by the Service Manager, eg data or KPI.

Work with the Service Manager to ensure staff are working within settings. ie GP surgeries, that meet our health and safety obligations.

Share and implement learning with colleagues across Solent Mind.

General:

Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding and health & safety.

This list is non exhaustive and other duties may be required to meet the needs of Solent Mind

Primary Care Team Leader (Winchester)

• Qualifications/Education/Training: Minimum standard of education and professionalqualifications (RQF level) required to achieve the purpose of the job to a fully satisfactorylevel) Minimum of level 3 qualification or equivalent, or capability and wilingness to worktowards
• Experience: Experience: (What type and depth of experience is required to perform the duties to afully satisfactory level)Experience of supervising a team of staff & volunteersExperience of working with people who may be vulnerable with diverse andcomplex needsExperience of working with IT systems including Customer RelationshipManagement Systems
• Knowledge/Skills/Competencies: Understanding of the impact of mental health issues on individuals andcommunities.Ability to problem solve and introduce and embed new ways of workingAwareness of safeguarding, equality, diversity and inclusion issuesAbility to self-reflect and learn from experience and specific situationsExcellent IT & Digital skils (MS Office and Customer Relationship ManagementSystems)Excellent communication skills both verbal and written Understanding of or lived experience of mental health issues
• Other:
  • Commitment to Solent Mind's values.
  • Commitment to Solent Mind's Equal Opportunities and Diversity and Inclusionpolicies.
  • Willingness to undergo a relevant DBS Check if required.