Senior Warehouse Operations Manager – 60-Strong Team

Distinct Consultancy

Mathern

On-site

GBP 41,000 - 56,000

Full time

14 days+

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Benefits offered by this job

Private Health & Dental

33 Days Annual Leave

Career Progression

Company Pension – up to 6% matched

Incentive schemes & company events

Job summary

Distinct Consultancy is seeking a Warehouse Manager for the Chepstow depot. You will lead a 24-hour warehouse operation and a team of around 60 staff (8 direct reports), driving service levels, cost control and compliance.

You will monitor KPIs, coach your team, and work with cross-functional teams to meet finance targets while maintaining safety and quality standards. This role offers career progression in a growing market-leading business.

Qualifications

Proven ability to lead and motivate large teams.
Experience in fast-moving warehousing and distribution environments.
Strong IT skills and proficiency in MS Office.

Responsibilities

Achieve KPI targets for all warehouse functions through coaching of direct reports.
Lead a team and create an engaging environment and collaborative culture by encouraging direct reports to drive performance and standards, through a balanced approach of recognition and managing performance against agreed KPI’s.
To control all department resources and costs within agreed finance targets and / or flex accordingly based on volume and customer requirements without compromising safety, people, service and costs.
Communicates with people at all levels including people on different shifts, different departments and the Depot Leadership team.
Manages and delivers consistent briefings to the operational team to ensure they are aware of, and adhere to all Company messages, policies and procedures.
Ensure full warehouse operational compliance through regular monitoring of QHSE and Sustainability standards, focusing on team wellbeing in accordance with the relevant policies.
Monitoring all investigation activity to understand root cause and make sure that corrective and preventative action, has been implemented and solutions identified or escalated where necessary.
Monitor stock reports and work collaboratively with wider teams to reduce damage and ensure cost and customer availability KPI’s are met.
Take an inclusive approach to continuous improvement by reviewing the operation as a whole and recommending and developing opportunities to peers and depot leadership.
Set clear expectations including KPI, safety and team behaviours to all direct reports by setting annual objectives and ensuring they hold the relevant skills to effectively manage their teams. Hold regular one to ones to review objectives and perform end of year appraisal for direct reports, ensuring everyone in the has objectives and an end of year review.
Make sure the agency worker process is fully compliant, including recruitment through appropriate PSL agencies, full training and completion of relevant agency documentation.
Ensure all direct reports across the 24 hour operation are utilising and analysing relevant data from systems such as WMS, One Source and Risk Console to identify issues proactively and drive improvements through direct reports.