Senior Waiter/ Waitress

The Delaunay Team; City of Westminster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prestigious restaurant group in the United Kingdom is looking for a Senior Waiter to oversee all restaurant operations from breakfast to dinner. The ideal candidate will deliver exceptional customer service, responding knowledgeably to guests' needs. The role offers various benefits, including discounts, incentives, and a strong emphasis on training and development within an inclusive team environment. Join us to make an impact and create memorable experiences for guests.

Benefits

Generous discounts

Rewards for excellence

Enhanced maternity and paternity leave

Access to mental health support

Unique training opportunities

Qualifications

• Experience in a similar role in a fast-paced environment.
• Strong interpersonal and communication skills.
• Ability to work collaboratively with a diverse team.

Responsibilities

• Manage operations from breakfast to dinner.
• Offer knowledgeable responses to guests' needs.
• Provide personalized service to foster customer loyalty.

Skills

Customer service

Team collaboration

Attention to detail

Job description

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden.

At The Wolseley Hospitality Group,We create Places where People feel they Belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

Visit our career page for a detailed list of our benefits https://thewolseleyhospitalitygroup.com/careers/

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Senior Waiter:

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.