Senior Waiter - Lead Service & Guest Experience

COLBERT; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Restaurant discount across group

Voucher rewards up to £100

Enhanced maternity/paternity leave

Mental health counselling

Earned wage access via Wagestream

Training calendar and masterclasses

Job summary

The Wolseley Hospitality Group is seeking a Senior Waiter for Colbert in Chelsea. Be instrumental in serving from breakfast to dinner, working with all departments to deliver exceptional experiences and uphold our standards.

You will anticipate guest needs, provide knowledgeable recommendations, and contribute to a warm, personalised service that builds lasting relationships. Competitive benefits accompany the role within our diverse portfolio.

Qualifications

• Experience as a waiter or senior waiter in a busy restaurant.
• Excellent guest service and communication skills.
• Ability to upsell and explain menu items confidently.

Responsibilities

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses.
• Foster customer loyalty with attentive, personalised service.

Skills

Guest service excellence

Team collaboration

Menu and wine knowledge

Job description

The Wolseley Hospitality Group is seeking a Senior Waiter for Colbert in Chelsea. Be instrumental in serving from breakfast to dinner, working with all departments to deliver exceptional experiences and uphold our standards.

You will anticipate guest needs, provide knowledgeable recommendations, and contribute to a warm, personalised service that builds lasting relationships. Competitive benefits accompany the role within our diverse portfolio.