Senior VIP Crypto Relationship Manager | Equity

blockchain; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Equity

High-growth company

Job summary

Blockchain.com is seeking a senior VIP Relationship Manager to lead a high-net-worth client portfolio with a concierge-style approach. You will drive revenue across Trading, Earn, Lending and referrals while collaborating with Sales, Product and Operations to deliver seamless experiences.

The role demands a strong commercial mindset, exceptional communication with sophisticated clients, and a self-starting approach to expand client engagement in a fast-paced crypto environment.

Qualifications

• Experience in relationship management or client advisory within financial services or crypto.
• Proven upsell and cross-sell track record with high-value clients.
• Strong commercial mindset with ability to influence client behavior to grow revenue.
• Excellent communication with senior/sophisticated clients and high EQ.
• Familiarity with real-time client messaging tools like Telegram/WhatsApp.

Responsibilities

• Own and manage portfolio of high-net-worth VIP clients.
• Serve as primary contact for onboarding, account support and portfolio growth.
• Deliver a high-touch concierge experience via direct messaging channels.
• Drive upsell across VIP product suite including Trading, Earn, Lending and referrals.
• Collaborate with Sales, Product & Operations to ensure seamless client experiences.
• Maintain accurate CRM records and track pipeline activity and revenue.
• Create and manage Telegram groups and direct channels for VIP engagement.
• Stay current on crypto market structure and trends to engage clients credibly.
• Provide regular updates on client performance and opportunities.

Skills

Relationship management

Sales

CRM (Salesforce)

Crypto knowledge

HNW clients

Tools

Salesforce CRM

Job description

Blockchain.com is seeking a senior VIP Relationship Manager to lead a high-net-worth client portfolio with a concierge-style approach. You will drive revenue across Trading, Earn, Lending and referrals while collaborating with Sales, Product and Operations to deliver seamless experiences.

The role demands a strong commercial mindset, exceptional communication with sophisticated clients, and a self-starting approach to expand client engagement in a fast-paced crypto environment.