Senior UX Researcher — Strategy Lead, User Research

RELX International; Greater London; In loco; GBP 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Elsevier in London is seeking a Senior UX Researcher I to lead understanding of user behaviours and drive the UX research strategy for a product line, mentoring others and applying multiple methodologies.

You will work with cross-functional partners, align teams to customer needs, and document insights to inform development and business decisions. We value flexibility and a balanced approach to research across contexts to advance science and healthcare outcomes.

Competenze

• Ability to design research across contexts (remote, in-person, moderated, unmoderated).
• Comfort with technical products and complex workflows.
• Excellent knowledge of organisation tech stack.
• Mentors junior researchers in technical skills.
• Proficient in Qualtrics, Lookback, and UserTesting.com.

Mansioni

• Gathers and evaluates customer use cases.
• Maintains close links with cross-functional partners to feed user feedback into development.
• Leads user-centred research process and mentors juniors.
• Creates research documentation and analysis outputs.
• Shares findings with the organisation.

Conoscenze

UX Research

Qualitative Research

Mentoring

Stakeholder Collaboration

Strumenti

Qualtrics

Lookback

UserTesting

Descrizione del lavoro

Elsevier in London is seeking a Senior UX Researcher I to lead understanding of user behaviours and drive the UX research strategy for a product line, mentoring others and applying multiple methodologies.

You will work with cross-functional partners, align teams to customer needs, and document insights to inform development and business decisions. We value flexibility and a balanced approach to research across contexts to advance science and healthcare outcomes.