Senior UX Researcher — Lead Insights & Strategy (Remote)

Awin

Manchester

Hybride

GBP 55 000 - 85 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Flexi-Week

Flexi-office

Remote work allowance

Home office setup

Health & wellbeing

Professional development

Peer recognition program

Résumé du poste

United States Digital Space LLC in the United Kingdom is seeking a Senior UX Researcher to lead strategic and tactical research initiatives across our platform, partnering with Product, Design, Engineering, Data, and other customer facing teams to uncover customer insights and inform decisions.

You will plan and execute qualitative and quantitative studies, synthesize findings into actionable recommendations, and mentor colleagues while championing the voice of the user in a fast-moving, hybrid

Qualifications

4+ years' experience conducting UX Research within digital products or related fields.
Strong understanding of qualitative and quantitative research methodologies and when to use them.
Experienced in independently leading complex research projects from start to finish.
Comfortable operating in ambiguous environments and able to bring structure and direction to unclear problem spaces.
Excellent communication, facilitation, and presentation skills, with the ability to tailor messages for different audiences.
Curious, analytical, and motivated to understand the 'why' behind customer behaviour.

Responsabilités

Leading end-to-end research projects, from problem definition and scoping through to synthesis, recommendations, and stakeholder alignment.
Planning and executing a range of qualitative and quantitative research activities, including usability testing, interviews, surveys, workshops, and behavioural analysis.
Translating complex research findings into clear, actionable insights that drive product and business decisions.
Managing multiple research initiatives simultaneously, balancing competing priorities while maintaining quality and momentum.
Collaborating closely with Product, Design, Engineering, Customer Success, and Commercial teams to identify research opportunities and answer high-value business questions.
Communicating research findings confidently and effectively to a range of audiences, from practitioners to senior stakeholders.
Influencing product strategy through evidence-based recommendations and championing customer needs across the organisation.
Helping teams navigate ambiguity by identifying research approaches, defining next steps, and bringing clarity to complex problem spaces.
Supporting the development of research operations, processes, tooling, and best practices.
Maintaining and contributing to our insights repository to ensure research findings are accessible and reusable.
Mentoring colleagues and supporting the continued growth of research maturity across the business.